Overview
Service/Workshop Manager – Hyundai Fourways Jobs in Rand West City, Gauteng, South Africa at Hyundai Automotive South Africa
Title: Service/Workshop Manager – Hyundai Fourways
Company: Hyundai Automotive South Africa
Location: Rand West City, Gauteng, South Africa
Purpose Of The Position
The Service/Workshop Manager has the primary responsibility to make sure customers receive consistent, timely and accurate service.
Key Outputs
Ensure an efficient and focused customer service in a passenger car workshop.
Effectively and efficiently manage the team (Workshop, Service Advisors and Service Admin staff).
Manage the operations (debt collection, invoicing, quoting, warranty claims, productivity, customer satisfaction).
Adherence to Company processes and systems.
To maximizing the efficiency, revenue and productivity of the service department and achieve the highest levels of customer satisfaction.
To take accountability for staff recruitment, training and development.
