Overview
Service Technician Jobs in Johannesburg, South Africa at RecruitPro Solutions
Reporting to the Field Services Manager, you’ll take ownership of installations, servicing and commissioning of boiler and burner systems from start to finish — from BOMs and panel design through to startup, client training and site reporting. You’ll travel to sites locally and occasionally internationally, and act as a technical point of contact for clients between visits.
Key Responsibilities
- Attend to breakdowns, identify upselling opportunities on site, and follow through on potential sales
- Draw up Bills of Materials for projects and liaise with Stores on procurement
- Design panel drawings and layouts, liaising with panel builders on drawings and approvals
- Review cable and materials specifications for installations (cable trays, glands, consumables etc.)
- Carry out burner modification and retrofits, panel-to-burner testing and simulations ahead of installation
- Handle startup and commissioning, including travel locally and internationally as required
- Liaise with clients on travel arrangements, accommodation and site readiness ahead of visits
- Provide remote advice and support to clients via phone, Whats App and site groups, and deliver on-site equipment training
- Complete site reports, quotes and invoicing, and process paperwork with Accounts
- Perform software updates/downloads on site systems and conduct site surveys for new, non-Autoflame sites
- Mentor junior technicians during installations, and contribute to service department sales targets
What You’ll Need
- B Tech, M Eng or N Dip in Mechanical Engineering
- 4–8 years’ experience in an industrial/engineering environment (advantageous)
- 3–4 years’ experience installing burners and boilers, ideally including green energy applications
- Working understanding of boiler and burner systems, commissioning, and the ability to issue COC certificates (advantageous)
- Basic electrical knowledge (ELC1 and ELC2)
- SANS 329 / SANS 347 accreditation advantageous
- Computer literacy across the Office Suite and MS Teams; exposure to Accpac and/or Xero is a plus
- Strong problem-solving ability, a customer-first attitude, and willingness to travel
- Clear written and verbal communication, able to explain technical detail to non-technical clients
Title: Service Technician
Company: RecruitPro Solutions
Location: Johannesburg, South Africa
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