Overview
Service Technician Jobs in Cape Town, South Africa at Fidelity Services Group
Position: Service Technician – South
Main purpose of job:
Service and maintain alarm systems for domestic, commercial, and industrial sectors.
Qualification & experience:
Matric or Equivalent
Minimum 5 years’ experience as an alarm technician
Previous programming, wiring, installations, and fault-finding experience
Job requirements & other attributes:
Valid driver’s license essential
Must be PSIRA registered (Grade
E)
Sound knowledge of DSC, FBI, CADDX, IDS, Paradox, and Texecom systems
Knowledge of CCTV, Intercom systems, and access control
Able to work standby as per duty sheet
Duties & Responsibilities:
Technical:
Conduct service calls/maintenance and repairs of alarms
Program alarm panels
Complete handovers and quotations
Complete invoices and job cards after every service call
Complete links up for new clients
Re-programme alarm systems when the current alarm was part of a takeover
Complete small installations as and when required
Admin:
Complete daily drive sheets
Complete job reports and technical invoices
Quote clients on upgrades
Conduct vehicle, electrical, and ladder inspection checks and give feedback to FLM (Field Line Manager)
Complete a stock control check
Keep the company vehicle clean and tidy
Performance standards:
Technical:
Ensure that scheduled service calls are attended or rescheduled accordingly
Ensure that alarm panels are programmed with prescribed standards
Ensure that documents are completed timeously and within prescribed standards
Ensure that the alarm is programmed to ADT standards
Ensure that all installations are completed to ADT standards
Admin:
Ensure that drive sheets are completed accurately
Ensure that job reports and technical invoices are completed accurately and timeously
Ensure that quotes are completed accurately
Ensure that inspection checks are completed on a weekly basis
Ensure that all stock is available at all times and missing stock is reported immediately to FLM
Ensure that the company vehicle is clean at all times
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Title: Service Technician
Company: Fidelity Services Group
Location: Cape Town, South Africa
Category: Trades / Skilled Labor (Field/Service Technician, Summer Seasonal, Maintenance Technician / Mechanic)
