Overview
Service Team Leader : Digital Jobs in Sandton, South Africa at Oneplan Underwriting Managers (Pty) Ltd.
Providing comprehensive technical services for the efficient and safe operation of electronic technology for health, safety, and productivity in the mining sector.
N5 Electrical / Electronics
4 years experience in electronics (hardware and software) and IT (hardware, networks, and software).
Knowledge of company product (Advantage)
Valid driver’s license.
Own Vehicle.
Schauenburg Systems is dedicated to providing equal employment opportunities. We strongly encourage EE candidates and individuals with disabilities to submit their applications.
Responsibilities
Technical
Installation, repairing, certification, and technical support of electronic products and systems to the highest technical and safety standards on the specified mine/s.
Set up and test units to meet specified requirements.
Quality checks all work as per company quality policy.
Troubleshoot problems to determine root cause of issues and recommend corrective action or escalate problems to senior level.
Maintenance of the electronic equipment and software to ensure it is according to company standards and client scope of work.
Reporting and recording further maintenance requirements.
Assist with new projects.
Operate hand tools and small power tools and understand their use and function.
Any other reasonable duties assigned by your direct supervisor/Manager.
Support
Liaise with other technical employees and customers on the site to support in ensuring quality and safety of work and that contractual obligations are met.
Keep supervisor updated of all unresolved and/or potential problems that would negatively affect the customer or our company.
Provide feedback on a regular basis to Technical Coordinator and Supervisor.
Provide support to the Senior Technician and Supervisor on assignments and work in other departments and/or miscellaneous assignments as instructed.
Develop customer relations.
Complete required documentation, reports, and paperwork for the mine, customers, and Technical Coordinator/Supervisor.
Health and Safety
Adhere to all customer safety regulations at all times.
Complete specific risk assessments before commencing daily tasks.
Ensure medical and inductions are valid.
Personal Attributes
Organization and Time-management: staying on task, personal organization, managing schedules, multi-tasking, and following rules and regulations.
Problem Solving: displays insight and intelligence, innovative thinker, decisiveness, prudent decision-making, adaptable and flexible, improving work processes, develops technical knowledge and documentation actions and results.
Interpersonal
Competencies:
interpersonal savvy, reading others, active listening, clear and open in communication, demonstrates empathy, accommodating to clients, level-headedness, works well with supervisors, comfortable with social situations, honest and trustworthy.
Influence and Persuasiveness
Competencies:
explaining situations clearly, dealing with conflict, and displaying courage.
All applicants who meet the minimum requirements and wish to apply should do so on or before the 27th of February at 12:00.
Please note our shortlisting period is one to two weeks. If you don’t hear anything from us, consider your application unsuccessful.
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Title: Service Team Leader : Digital
Company: Oneplan Underwriting Managers (Pty) Ltd.
Location: Sandton, South Africa
Category: IT/Tech (Technical Support, HelpDesk/Support)
