Overview

Service Manager Jobs in Sandton, South Africa at Mototeam (Pty) Ltd

Ensure high-quality service and timely vehicle repairs.

Maintain customer satisfaction and retention.

Train and motivate technicians and apprentices.

Oversee safe and clean workshop operations.

Set and monitor service performance and sales targets.

Manage expenses, reduce job stoppages, and minimize repeat repairs.

Support frontline staff and handle customer repair explanations.

Allocate repair orders and assist with diagnoses.

Conduct quality control inspections.

Review service invoices, warranty cases, and customer satisfaction reports.

Develop marketing strategies and cultivate business relationships.

Ensure compliance with franchisor and dealer guidelines.

Lead technician meetings, address safety issues, and mentor trainees.

Handle staff management tasks and submit incentive claims.

Attend departmental meetings for effective communication.

Provide feedback to frontline staff on individual customer vehicle parts during WIP meetings and discuss performance against targets in departmental meetings

Requirements : Matric (Grade 12)

Qualified Red Seal Mechanic

Strong technical skills and knowledge

Workshop Manager experience at a Motor Vehicle Dealership with a stable work track record

Strong planning and organizing skills

Strong financial and budgeting skills

Passion for excellence

PC literate with Pinnacle knowledge

If your current experience and skillsets tick majority of the job specification boxes, then :

Apply directly now

Send your CV to

Create a job alert for this search

Service Manager Sandton
• Johannesburg, Gauteng, Suid-Afrika

#J-18808-Ljbffr

Title: Service Manager

Company: Mototeam (Pty) Ltd

Location: Sandton, South Africa

Category: Management

 

Upload your CV/resume or any other relevant file. Max. file size: 800 MB.