Overview
Service Manager Jobs in East London, South Africa at RareCruit
Summary :
Direct management of service teams to achieve service key performance indicators, as well as management of the department in order to meet cost objectives.
Education :
Grade 12 plus relevant Operations Management qualification
Pest qualifications
Experience :
3 Years management experience in pest control (HACCP) and service industry
Key Responsibilities :
Full responsibility of services within the Branch
Asset Management
Customer visits and liaison / problem solving and ensure HACCP compliance
Infield support to PCO’s in terms of HACCP clients and standards
Vehicle maintenance / servicing and check list
Supervision of loading and uploading of stock from cages
Management, oversight and involvement in health & safety procedures in conjunction with health & safety representative
Adherence to and achieving stipulated key performance indicators in terms of use of handheld devices; providing services on time and sequencing of services followed
Manage installations, maintenance tickets and withdrawals
Order & control of stock and warehouse
Stock management and control of contract consumables
Staff management & training
Attend meetings as required at customers sites
Management and coordination of client safety files and safety files at client sites in order to keep them up to date and current
Manage employee medicals and inductions for specific sites where needed to keep these certifications current and up to date so that work can be conducted at these sites without interruption
Performance of reasonable tasks other than what is stated above
Knowledge :
Excellent administration and communication skills
Computer literate and ability to analyse data and manage by exception
Excellent command of English
Excellent client-facing ability
Leadership & motivation qualities
Must have a sense of urgency
Strong people management skills
Good IR / HR ability
Good understanding & knowledge of current industry technology
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Title: Service Manager
Company: RareCruit
Location: East London, South Africa
Category: Management (Operations Manager, Healthcare Management, EHS / HSE Manager, General Management)
