Overview
Service Administrator Jobs in Boksburg, Gauteng, South Africa at Goscor Earthmoving Equipment
Title: Service Administrator
Company: Goscor Earthmoving Equipment
Location: Boksburg, Gauteng, South Africa
The Purpose of this Position
The successful candidate will be responsible for assisting in all admin duties in the Service department.
Duties and Responsibilities to include but not limited to the following.
Receiving and professionally handling customer calls and enquiries.
Communicate effectively with operational staff, customers, and suppliers
Looking up part numbers for both Bobcat & Sany for technicians to complete quotations accurately and timeously.
Responsible for putting together and sending quotations timeously.
Following up on all quotations sent and understanding why we are not converting them should that be the case.
Follow up on orders to be amended
Assisting with any parts related queries like stock shortages, alternative sourcing etc.
Manage an effective document control and filling system for the workshop.
Maintain business relationship with customers to ensure they are satisfied.
General admin duties.
Skills / Qualifications
Matric
Must have a minimum 3 years or more relevant working experience.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Autoline experience would be an advantage.
Must have an outgoing personality, good verbal and written communication skills with customers and technicians on all levels.
Customer focused.
Good administration, organizational and time management skills.
Able to work independently.
Need to be able to work quickly and accurately.
Attention to detail essential.
Accountability and dependability.
Need to be able to work under pressure.
Own reliable transport is essential.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
All applications (complete CV) must be submitted no later than close of business on Friday, 28 March 2025. Email: [email protected] Ref: GEE 03/25/115
The Goscor Group believes in transparency in the recruitment process, as we believe that this benefits both the applicant and the broader Group. So please note that reference checks will be performed on all applicants currently employed anywhere within Goscor / Bud should they apply for this role. These checks will be performed solely at management’s discretion and are likely to involve discussions with you direct line manager and / or other management (where relevant / necessary) Should you not consent to this, Goscor reserves the right to not take your application further.
The Goscor Group is an equal opportunity and affirmative action employer and does not discriminate against persons because of age, race, religion, disability, gender, ethnic or national origin, or veteran status.
>Please note that by applying for this position you agree to your personal information being processed and verified where applicable by the recruiting company or its agents.
Should you not hear from us within two weeks of the closing date, please consider your application unsuccessful
