Overview
Service Administrator Jobs in Kempton Park, Gauteng, South Africa at FLSmidth
Title: Service Administrator
Company: FLSmidth
Location: Kempton Park, Gauteng, South Africa
Do you want to make a difference in the world and contribute to a sustainable future?
We believe we can develop the technology and gain the know-how to make a difference. It’s a big responsibility, and we are committed to making an impactful positive change. We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials and technology needed for a better future.
Come see the FLSmidth difference.
Department
EMEA – SSA Professional Services.
Reporting to the Manager, Project & Admin Support
Purpose of the role
To assist in the management of the entire supporting function for Field Service teams in SSA, CA & WA.
Your Responsibilities
Administration of Field Service jobs from PO to invoice for all Field Service functions.
Establishes, improves upon and maintain a disciplined and effective job management function.
Commercial support to Service Managers during, execution, escalation and closure.
Management of invoicing and debtor’s functions.
Assists in managing all ACCPAC Service Manager (ERP) related functions including but not limited to:
Uploading of timesheet hours.
WIP, job cost posting (actual and provisional).
Post processing to project cost file.
Vendor purchase orders from requisition to final approval.
Set-up and maintain vendor SLAs.
Assist in managing the interaction between administrators, service managers and customers.
Assists with driving the performance of individual team members.
Assist with reporting – continuous up to date reporting available on the status of all Field Service jobs and Service projects in execution.
Assist with Financial Health status of the function at any given time.
Assist with Reporting on revenue, margin, DIFOT, Risk, debtors, committed cost, project and recovery provisions, utilization, over time, etc.
Assist with reporting – continuous up to date reporting available on the status of all Field Service jobs and Service projects in execution.
Assist with Financial Health status of the function at any given time.
Assist with Reporting on revenue, margin, DIFOT, Risk, debtors, committed cost, project and recovery provisions, utilization, over time, etc.
What You Bring
ERP Systems: knowledge of ERP systems.
Customer Service Experience.
The drive & hunger to learn at pace and deadline orientated.
Experience within a FS Department.
What We Offer
As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply – the more diverse our employees are, the stronger our team is.
In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photograph from your application materials.
Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.
All suitable candidates shall be subject to a personal suitability check which shall include but not be limited to a criminal record check, citizenship check, qualification verification and employment verification.
