Overview
Senior Quality Technician & Auditor Jobs in Durban, South Africa at Pro Select Consulting
Are you an experienced Quality Assurance professional with a passion for garment quality, fit, technical excellence, and supplier performance? Our client, a leading apparel retailer, is seeking a dynamic Quality Assurance Manager to lead their QA function and drive world-class quality standards across multiple product categories.
This is an exciting opportunity to play a strategic role in ensuring product excellence from development through to retail, while leading continuous improvement initiatives across suppliers and internal teams.
Key Responsibilities
- Lead and approve all fit, seal and technical garment approval processes across knit and woven product categories.
- Evaluate garment fit on models and mannequins to ensure consistency with brand standards.
- Approve grading specifications and verify grade rules across full size curves.
- Develop, implement and maintain quality assurance standards, processes and best practices.
- Conduct supplier audits, including inline, final and random inspections, to ensure compliance with quality standards.
- Investigate quality concerns through root cause analysis and implement effective corrective actions.
- Provide technical expertise to resolve garment construction, fit and production-related issues.
- Monitor supplier performance through quality scorecards, audit results and compliance tracking.
- Produce insightful QA reports, dashboards and trend analyses using advanced Excel.
- Oversee quality performance within distribution centres and retail, including customer returns and product complaints.
- Present monthly quality performance reports with recommendations to drive continuous improvement.
- Lead, coach and develop the Quality Assurance team to achieve operational excellence.
Minimum Requirements
- Degree or Diploma in Clothing Production, Fashion, Textile Technology or a related qualification.
- 5–8 years’ experience within garment quality assurance, technical, production or manufacturing environments.
- Strong technical knowledge of garment construction, pattern making and grading across knit and woven apparel.
- Proven experience working with multiple product categories and supplier networks.
- Advanced Microsoft Excel skills with the ability to analyse data and produce management reports.
Key Competencies
- Exceptional attention to detail and commitment to quality.
- Strong analytical, problem-solving and decision-making abilities.
- Excellent communication and stakeholder management skills.
- Proven ability to build and manage supplier relationships.
- Strong leadership, coaching and people development capabilities.
- Highly organised with excellent planning and administrative skills.
- Results-driven with a proactive approach to continuous improvement.
Title: Senior Quality Technician & Auditor
Company: Pro Select Consulting
Location: Durban, South Africa
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