Overview
Senior IT Technician Jobs in Pretoria, South Africa at Adams Adams
Duties and responsibilities
Troubleshoot and install laptop, printer, scanner, signature pads and desktop hardware, software and operating systems
Troubleshoot and install mobile phones and tablets
AV Setup and support
Provide orientation to new users of existing technology
Train staff about potential uses of existing technology
Procurement follow up
Quarterly IT assets assessments
Asset management
Provide recommendations about accessing information and support
Maintain current and accurate inventory of technology hardware, software and resources and ensure that installation checklist is current
Monitor and maintain technology to ensure maximum access
Provide network access to all staff and guests
Install and maintain workstations
Provide network accounts and passwords as required
Monitor and maintain security of desktop technology
Advise staff of security breach and/or change in password or security status
Identify and prepare hardware for disposal when appropriate
Ensure hardware is stripped and secured before disposal
Setup and support of client meeting rooms
Ensure that support requests are accurately logged on the service desk system.
Use remote support technologies to help end users as needed.
Support basic network troubleshooting, such as LAN/Wireless-Network/WAN connectivity and VPN access
Title: Senior IT Technician
Company: Adams Adams
Location: Pretoria, South Africa
Category: IT/Tech (IT Support, Technical Support, HelpDesk/Support, Systems Administrator)
