Overview

Senior ICT Service Technician/Multi-Skilled/Specialist/Team-Leader Jobs in Newcastle, South Africa at The Recruitment Guy

Position: Senior ICT Service Technician (Multi-Skilled / Specialist / Team-Leader)

Location: Newcastle

Title : Senior ICT Service Technician (Multi-Skilled / Specialist / Team-Leader)

Area : Newcastle

Industry : IT / CCTV / PABX / Telecommunications / Photocopiers

. : TRG 2306

Salary : Market related TCTC avail / neg (TBC)

Start Date : As soon as possible

Type :
Permanent

An exciting opportunity exists for a highly experienced and multi-skilled Senior ICT Service Technician to join a well-established ICT solutions provider in Newcastle .

The successful candidate will operate in a senior, hands-on capacity, offering support across multiple technology platforms and client environments.

This role suits a dynamic team leader with strong technical capabilities across ICT, CCTV, PABX, telecommunications, and office automation.

DUTIES & RESPONSIBILITIES :

Act as a Multi-skilled Technician / Specialist

Install, repair, service and support :

CCTV Systems

Telecommunication Systems

Photocopiers and Office Automation

ICT Infrastructure and Networking

Provide technical leadership and mentorship to junior technicians.

Work closely with the Service Supervisor on planning, scheduling, client service and escalation matters.

Maintain a CRM system for logging work, updates and reporting.

Conduct preventative maintenance in line with service standards.

Attend to field service calls and complete jobs at client sites.

Carry out equipment installations, network setups and troubleshooting.

Assist with technical support, training, and on-site testing.

Ensure proper documentation of tasks, fault reports and service sheets.

Travel as required to client sites.

Must be physically fit and able to manage heavier office automation hardware.

EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS :

Matric / Grade 12

Tertiary qualification or ICT technical trade (adv)

Valid Drivers Licence

Minimum 5 years relevant field service experience

Strong exposure to a variety of systems including :

CCTV / Security Surveillance

ICT Support & Networking

PABX / VoIP Solutions

Telecoms Infrastructure

Photocopier and OA Hardware

Strong installation, networking, and fault-finding skills.

Experience in setting up print / scan to folder / email functionality.

Good knowledge of technical manuals, diagrams and part catalogues.

Proven ability to work independently and lead a team.

Must reside in or near Newcastle.

The Recruitment Guy

Team Leader

Office Automation

Business Solutions

Newcastle

Ladysmith

Dundee

Amajuba

APPLICATION INSTRUCTIONS

We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.

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Service Technician
• newcastle, Kwa Zulu-Natal, South Africa

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Title: Senior ICT Service Technician/Multi-Skilled/Specialist/Team-Leader

Company: The Recruitment Guy

Location: Newcastle, South Africa

Category: IT/Tech (Technical Support, IT Support, Network Administrator, Electronics Technician)

 

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