Overview
Senior Client Operations Lead | Touch Jobs in Johannesburg, South Africa at FirstRand Limited
Position: Senior Client Operations Lead | High Touch Support
First Rand Limited is seeking an Operations Support Specialist to act as the dedicated operational contact for high-value clients, delivering seamless service through expert process execution and proactive monitoring. You will own case management in Dynamics
365, supervise daily checks, manage escalations, and chair monthly client engagements with the Relationship Manager to drive performance and client trust.
Strong payment domain knowledge is essential.
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Title: Senior Client Operations Lead | Touch
Company: FirstRand Limited
Location: Johannesburg, South Africa
Category: