Overview
Senior Clerk: Client Services – Alberton Jobs in City of Johannesburg Metropolitan Municipality, South Africa at AVBOB South Africa
Location: City of Johannesburg Metropolitan Municipality
Responsibilities Include
General reception duties to welcome clients
Receive and assist walk-in clients with inquiries in line with the client services policy and procedure and/or refer to the relevant department.
Utilise resources and obtain necessary knowledge and skills to handle and complete enquiries
Communicate entire processes and or delays and system problems to waiting clients
General claims, policy services and premium administrative duties relating to client’s policies
Handling of petty cash, collection of cash from clients for premium payments and refunds of premiums
Prepare cash for daily banking at the finance department
Referral of new business to the relevant consultant
Handle all fraud allegations and complaints
Monthly and weekly statistics report writing
General office duties
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Title: Senior Clerk: Client Services – Alberton
Company: AVBOB South Africa
Location: City of Johannesburg Metropolitan Municipality, South Africa
Category: Customer Service/HelpDesk, Finance & Banking
