Overview
Senior Business Analyst Jobs in Cape Town, South Africa at Interfront SOC Ltd.
Responsibilities/Tasks
Requirements Management
· Lead and facilitate requirements elicitation sessions with client stakeholders through workshops, interviews, and collaborative discussions to ensure comprehensive and accurate requirement gathering.
· Analyse complex business processes, systems, data flows, and rules to identify improvement opportunities, provide input to inform solution design, and ensure alignment with business objectives.
· Take ownership of the full requirements lifecycle, including the analysis, capture, refinement, validation, and traceability of requirements using Enterprise Architect (EA) and Interfront standards.
· Ensure requirements are complete, consistent, and aligned to business goals, and oversee the creation and maintenance of supporting documentation and artefacts.
· Lead the verification and validation of built systems by reviewing actual behaviour against specified functional requirements and driving resolution of any discrepancies.
· Guide and mentor Junior Business Analysts in best practices for documentation quality, traceability, stakeholder engagement, and prioritisation based on customer value and delivery impact.
· Collaborate with cross-functional teams to support effective prioritisation and sequencing of requirements, taking into account business value, technical feasibility, and interdependencies.
· Analyse and inform of the impact of requirement changes on existing business processes and systems, providing input to support accurate costing.
· Promote a systems-thinking approach by evaluating broader operational context — including performance, exception handling, and business continuity — when assessing solution options or impacts.
Stakeholder Engagement and Communication
· Build and maintain trusted relationships with diverse stakeholder groups, including clients, business owners, delivery teams, and executives, through clear and consistent engagement.
· Facilitate alignment between business and technical stakeholders by translating complex business needs and communication into structured, understandable formats for both audiences.
· Proactively manage stakeholder expectations throughout the project lifecycle by clearly communicating scope, constraints, priorities, and changes.
· Represent the Business Analysis function in cross-functional forums and workshops with client stakeholders.
· Navigate conflicting stakeholder perspectives by applying negotiation and conflict resolution techniques to reach practical, value-aligned outcomes.
· Lead the preparation and delivery of structured presentations, walkthroughs, and feedback sessions to communicate requirements, solution options, and analysis outcomes.
· Support and guide junior and intermediate BAs on effective stakeholder communication, meeting facilitation, and documentation clarity.
Collaboration and Implementation Support
· Lead or participate in multiple projects by completing and updating necessary project documentation, managing project scope, determining priorities, and ensuring efficient and on-time delivery of project tasks and milestones.
· Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders.
· Represent client functional requirements throughout all phases of SDLC.
· Collaborate closely with cross-functional teams to implement the functional requirements, providing necessary guidance during the Development and QA process.
New Initiative Scoping and Analysis
· Support management in new or existing initiatives by way of developing business solution proposals and presenting them to client stakeholders.
· Identify business opportunities in existing client environment.
· Define work scope and estimate business analysis effort for new initiatives.
Closing date:
30th of May 2025
Contract type:
Permanent Hybrid position
Title: Senior Business Analyst
Company: Interfront SOC Ltd.
Location: Cape Town, South Africa
Category: Business (Business Development, Business Systems/ Tech Analyst), IT/Tech (Business Development, Business Systems/ Tech Analyst)
