Overview
Seller Relations Specialist Jobs in Fourways at Leroy Merlin
Leroy Merlin South Africa is expanding its third-party marketplace and seeks a Seller Relations Specialist to onboard sellers, maintain catalogue quality, and drive day-to-day performance.
Key responsibilities
? Seller onboarding & support – guide new partners through registration, product listing, and first sales
? Offer listing management – help sellers create and maintain high-quality offers; ensure price accuracy, stock synchronisation, and full attribute completeness
? Catalogue & SLA monitoring – track catalogue health, service levels, and flag issues early
? Performance analysis – monitor GMV, take-rate, returns, and NPS using advanced Excel or Google Sheets
? Process improvement – document SOPs and propose automations to streamline routine tasks
? Seller education – assist with webinars, training decks, and one-pagers that help partners grow
Key KPIs
Onboard 10–15 new sellers with zero critical catalogue errors
Publish 5 000 new offers with full attribute completeness
Help lift GMV of your seller cohort by 15 % quarter-on-quarter
Manage 25–40 active sellers contributing R35 m+ annual GMV under senior guidance
Keep blocked offers under 2 % and maintain 95 % offer-attribute completeness
Sustain an average seller CSAT of 4.7 / 5
Requirements
1. 2–3 years managing third-party marketplace sellers on Mirakl, Amazon, Takealot, Magento, Shopify Marketplace, or similar
2. Demonstrated impact on R10 m annual GMV (indicate figures on your CV)
3. Advanced Excel or Google Sheets skills
4. Experience creating training materials or SOPs that improved seller performance
5. Fluent English (French is an advantage)
Advantageous
? Exposure to B2B SaaS or management consulting
? Marketplace work in emerging markets
? Familiarity with feed-management tools such as ChannelAdvisor or ShoppingFeeder
Title: Seller Relations Specialist
Company: Leroy Merlin
Location: Fourways
