Overview
Seasonal Front Desk Client Services Coordinator Jobs in Loveland, CO at Medicare Advisors Group
Seasonal Receptionist / Client Services Coordinator
Medicare Advisors Group | Loveland, CO
Seasonal | September 2026 – December 2026
About the Role
Medicare Advisors Group is an independent Medicare insurance brokerage. Every fall, Medicare’s Annual Enrollment Period brings our busiest season of the year, and we’re looking for one organized, warm, dependable person to keep our front office running while our advisors focus on clients.
This is an administrative support position. You do not need an insurance license and you will not be selling insurance. Your job is to be the friendly, competent first point of contact for people, mostly seniors, who are calling or coming in for help with their Medicare coverage.
If you’re good with people, comfortable with computers, and looking for meaningful seasonal work with a small local team, we’d like to hear from you.
What You’ll Do
- Answer and route incoming phone calls professionally and warmly
- Schedule, confirm, and reschedule client appointments
- Greet clients and manage the front office during peak enrollment season
- Enter and maintain accurate client records in our CRM system
- Follow up with clients on outstanding paperwork and documents
- Scan, file, and organize documents and correspondence
- Assist with mailings, supply ordering, and general office coordination
- Maintain strict confidentiality of client information
Please note: This role is administrative only. You will not discuss, compare, quote, or recommend insurance plans. Any client question about plan details, benefits, or coverage gets handed to a licensed advisor. We’ll train you on exactly where that line is.
What We’re Looking For
Required
- Prior experience in a receptionist, front desk, customer service, or administrative role
- Comfortable with computers: email, calendars, data entry, and learning new software
- Clear, patient phone manner — many of our clients are in their 70s and 80s
- Reliable attendance through the full assignment, including our busiest weeks in October, November, and early December
- Ability to handle confidential health and personal information appropriately
Nice to Have
- Experience in a medical office, insurance agency, senior services, or similar setting
- Familiarity with CRM software
- Bilingual English/Spanish
Schedule
Core hours are 10:00am-3:00pm
- September – October 9: Approximately 10-15 hours/week for training and ramp up
- October 12 – December 7: Part-time, approximately 20-25 hours/week (this is our peak – reliability during this window is essential)
- December 8 – December 23: Reduced hours, wrapping up the season
Some flexibility in daily schedule is possible.
Compensation and Benefits
Hourly rate: $19.00 – $23.00 per hour, depending on experience.
Other compensation: A $500 completion bonus will be paid at the end of the assignment to employees who complete the full term in good standing.
Benefits: Paid sick leave accrued in accordance with the Colorado Healthy Families and Workplaces Act. This is a seasonal position and does not include health insurance, retirement benefits, or paid vacation. Employees are covered by workers’ compensation insurance and are eligible to participate in applicable state programs.
One more thing: for the right person willing to learn and grow – and we do mean the right person – this seasonal role can turn into permanent, year-round employment.
How to Apply
Now… your first task! If you’ve made it this far and you’re interested, apply as usual through Indeed. Then send us an email at [email protected] with the subject line “Front Desk” and answer two questions:
1. What about this role caught your eye?
2. Tell us about a time you turned around someone’s bad day.
Applications will be accepted on an ongoing basis.
Medicare Advisors Group is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Job Type: Full-time
Pay: $19.00 – $23.00 per hour
Benefits:
- Paid time off
Work Location: In person
Title: Seasonal Front Desk Client Services Coordinator
Company: Medicare Advisors Group
Location: Loveland, CO
Category:
