Overview
SDWAN Data Analyst Jobs in Sandton, South Africa at Dimension Data
Functieomschrijving
You will be responsible to manage the data being generated by the tools and determining a meaningful approach to the assessment of this data. A thorough approach to the aggregation of the data from the various clients and the establishment of patterns and trends to be able to enhance the SD-WAN (Software-Defined Networking) service being delivered. This will require a thorough interaction with the deployment and support team to identify items that could enhance the service quality.
Key Roles and Responsibilities:
Develop a detailed understanding of the data being collected by the tools in use
Develop mechanisms to aggregate data from disparate systems to identify meaningful patterns
Work with the technical teams to match issues with identified trends
Develop dashboard views for client’s, support teams and technical specialists
Develop automated reports
You will be required to understand our operating principles; make them the guidelines for how you do your job
Own the customer experience – think and act in ways that put our customers first and make them promoters of our products and services
Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
Win as a team – make big things happen by working together and being open to new ideas
Drive efficiencies, results and growth
Respect and promote inclusion & diversity
Do what’s right for each other, our customers, investors and our communities
Back up your team members where required
Don’t let anyone have to fix or complete work that you are responsible for
Knowledge, Skills and Attributes:
Ability to work closely with clients (internal) focusing on solving client needs
Passionate about statistics and achieving results
Good knowledge of statistical concepts
Good problem solving and analytical skills along with strong organisational and research skills
Ability to work under pressure
Ability to handle a diverse range of people and interact with all levels of employees and management
Ability to identify trends, business opportunities, etc
Good awareness of critical business issues and priorities (able to listen)
Self-directed, highly organised and able to independently coordinate multiple assignments
Requirements
Academic Qualifications and
Certifications:
A qualification (certificate/degree/diploma) in statistics, computer science, data science or analytics or related field
Required Experience:
Demonstrated technical experience using programs to extract, analyse and manipulate data from a variety of disparate data sources and systems
Demonstrable experience in a data analytics or business intelligence role working with databases, e.g. Oracle, MySQL, MS
Basic understanding of SD-WAN preferred
Demonstrated reporting and analytical experience using BI tools or any other tools of preference
Solid experience in developing queries and reports based on user requirements
Must be prepared to work flexible hours dependent on key project deliverables
Title: SDWAN Data Analyst
Company: Dimension Data
Location: Sandton, South Africa
Category: IT/Tech (Data Analyst, Data Engineer)
