Overview
Scheduling Coordinator / Appointments Booker Jobs in Cape Town, Western Cape at StaffSelect | IT Select Recruitment
Job Overview
Expiration date: 8 June 2025
Location: Cape Town, Western Cape
Job Title: Scheduling Coordinator / Appointments Booker
Education Level: High School / Matric
Job Level: Intermediate
Minimum Experience: 1 – 3 Years
Scheduling Coordinator / Appointments Booker – Cape Town.
Join the Cape Town team of one of the largest providers of property marketing and real estate marketing services in the UK to provide scheduling and diary management support for internal photographers based in the UK.
Role requires working UK hours / days. Office based in Woodstock Cape Town.
You Need
Solid diary, calendar & appointment scheduling in high volume environ
Exceptional coordination and influential communication skills
Motivation to exceed targets for yourself and team
High degree of Customer Services and CRM
To Do
Make & manage high-volume outbound calls to book & confirm photography appointments
Ensure smooth communication between clients, photographers, Area Managers, clients
Proactively manage performance, call volumes, appointment conversion rates, and customer satisfaction, implementing improvements as needed
Quickly resolve scheduling conflicts or customer issues, escalating to Area Manager if needed
Apply smart strategies to optimise booking and scheduling processes
Deliver exceptional service within SLA requirements
Title: Scheduling Coordinator / Appointments Booker
Company: StaffSelect | IT Select Recruitment
Location: Cape Town, Western Cape
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