Overview
Sales Representative KZN Jobs in Durban, South Africa at Pronel Personnel
Our client, an international company, needs adynamicsales representative to drive sales in the KZN region. Responsibilities include managing key accounts within the organization and acting as a liaison between the manufacturing facilities, customers, and company management. The goal is to foster strong professional relationships with customers and consistently improve their satisfaction and retention.
Responsibilities &
Duties
Acquire new customers by reaching out to leads
Research customers’ individual or business purchasing needs
Serve existing customers by optimizing current purchase plans
Adjust sales tactics based on new insights in the field
Inform management team of customer purchase actions
Maintain monthly and bi-monthly minimum targets
Conduct market research and monitor competitor activity
Proactively make recommendations to customers
Maintain documentation of customer contact and account updates
Meet or exceed monthly/annualsales targets
Submission of weekly call reports
Preparation of monthly sales reports
Coordinate regional sales strategy and execution with the marketing department
Understand and promote the company product and service programs
Obtain deposits and payments from cash customers
Understand and anticipate customers’ existing and future needs
Develop joint strategies that are mutually beneficial to the customer and the company
Keep customers informed of the status of orders, from receipt of order to the end stage of production
Regularly liaise with existing customers to identify new business opportunities, ensuring all customers understand the products and services we offer
Report on changes and trends in the market and activities of competitors
Manage the relationship with existing customers and proactively contact customers to maintain a consistent high level of service whilst identifying further new business opportunities
Negotiate price increases on an annual basis
Process order claims and raise Customer Complaint Forms
Must have a thorough knowledge of the company’s product quality standards
Must maintain the quality procedures and ensure they are adhered to at all times
Coordinate collections and deliveries of orders with relevant transporters
Skills & Qualifications
Excellentcommunication skills
Active listeningskills
Very good persuasive skills
Must be self-motivated & proactive
Problem-solving skills
Excellent negotiating skills
Be professional & presentable at all times
Proficient computer skills
Matric/Sales Diploma
Our client is offering a basic salary, car allowance, and competitivecommission structure. If you believe you have what it takes, we would like to hear from you.
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Title: Sales Representative KZN
Company: Pronel Personnel
Location: Durban, South Africa
Category: Sales, Customer Service/HelpDesk
