Overview
Sales Representative: Car Sales Jobs in Bloemfontein, South Africa at ZEDA Limited
Position: Sales Representative: Car Sales )
Core purpose of the role
To manage the process and team to ensure that vehicles are available at the right mix, quality, time and place so as to exceed customer expectations.
Key deliverables and outputs
Meet and greet customers
Establish customer needs and present suitable options
Introduce customer to F & I Business Manager
If sale is successful, complete Offer to Purchase with customer and obtain relevant documentation as per procedure
Arrange demo or test drive for customer as per procedure
Prepare Deal file and hand over to F & I Business & Branch Manager for sign off
Continuously follow up with F & I Business Manager on finance status and keep customer informed
Once finance is approved, prepare vehicle and schedule date of delivery with customer
Explain 30 day exchange plan to customer
Ensure all fitments are completed prior to delivery
Complete a VTC for delivery of vehicle and obtain authorising signature
Deliver vehicle, explain features and hand over associated documents and keys as per procedure
Obtain signature of customer and file completed Deal file
Follow up post-delivery with customer as per procedure
Follow up on leads within 1 hour
Knowledge of vehicles and Avis Car Sales products and services must be current
Register vehicle and obtain license plates prior to delivery
MIO forms are completed for every sale and filed in Deal file
Ensure all outwork have a matching order and invoice is received upon completion of work
Complete daily activity sheets and present progress to manager weekly
Obtain trade-in evaluation from manager and inform customer of offer for vehicle
Complete forms, collect relevant documents and ensure settlements are done timeously as per procedure for trade-in vehicles
Follow up on pay-out from banks as per procedure
All queries are responded to within the same day
All customer complaints are communicated to manager and resolved the same day
CSI follow ups are actioned monthly as provided by Manager
Inspect cleanliness of vehicle prior to delivery and of vehicles parked on showroom floor
Stock on showroom floor is presented and priced correctly
Showroom and work stations are kept clean and tidy
All Deal files are accurately filed
Attend Redline team meetings monthly
Attend regional sales meeting quarterly.
Academic Qualifications
Matric with minimum E aggregate
Code 08 unendorsed Driver’s License.
Advantageous:
Sales Courses/Certificates will be advantageous.
Work Experience
Previous Sales/ Vehicle Sales experience preferable.
This job requires that the employee maintains the highest level of Honesty and Integrity as he/she will have access to company assets, cash handling and confidential record storage areas. This requires that a formal personal background check is undertaken.
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Title: Sales Representative: Car Sales
Company: ZEDA Limited
Location: Bloemfontein, South Africa
Category: Sales (Business Development, Automotive Sales)
