Overview
Sales Operations Manager Jobs in Pretoria, South Africa at Flink Recruit Pretoria
Reference : PTA-CDW-1
Our Client is looking for a Sales Operations Manager
, located in Silverton, within the Automotive Financial Products Sector.
Duties & Responsibilities
Position Summary
The Sales Operations Manager is directly responsible for the management of the Field Sales Managers and sales support in selling Ford Protect products to all dealers and distributors across Southern Africa, Middle East, and Sub-Saharan Africa. The successful incumbent will have product knowledge relevant to extended warranty, maintenance, and service plans.
The Sales Operations Manager will also be responsible for managing and assigning in-house training as well as on-site dealer training and support where required.
Build dealer loyalty and increase dealer satisfaction through partnership, professionalism, trustworthiness, sincerity, a positive attitude, and a business-like appearance in every customer experience.
Minimum Requirements
Matric / N3 Certificate
RE1 and RE5 Certification
Tertiary Sales Qualification and/or Certification
Desirable 5-8 years experience in selling Finance and Insurance products – under supervision if not yet FAIS accredited
In possession of RE1 and RE5 certification
5-8 years of Account Management experience within the Short-term Insurance and Automotive Industries
Automotive industry-specific product knowledge and application is a must
Solid knowledge of the operational requirements within the Finance and Insurance Industry
Firm understanding of the South Africa Short Term Insurance Regulatory Framework and related legislations.
Skills
Achieving High Standards
Effective and accurate with automotive sales calculations
Effective problem-solving skills
Adaptable and flexible
Able to perform multiple tasks effectively
Working Effectively with Others
Empathetic to dealers and their problem situations
Communicates effectively, especially in problem situations by phone, e-mail, and face-to-face
Exhibits a team attitude towards management and peers
Able to effectively negotiate
Able to effectively sell at a retail level
Applies active listening techniques
Able to effectively resolve conflicts
Sensitive to diversity and various cultures
Managing Pressure and Complexity
Manages time productively
Maintains composure and perspective in difficult situations
Plans and organizes effectively
System Knowledge
MS Office with intermediate to advanced Excel skills.
Responsibilities
Support the development of the local business management function in alignment with the regional strategy.
Assist the local Business Management Manager to implement, administer, and support the Business Management system.
Collect financial data from dealers.
Analyse dealer data quality and provide coaching to accountants to improve the quality of financial reporting.
Support dealers in developing their Chart of Accountant and other accounting-relevant topics.
Map dealers Chart of Account to Business Management system Chart of Account and ensure the ongoing quality of this mapping.
Upload dealers financial data to Business Management system.
Calculate Benchmark and network consolidations.
Prepare and communicate monthly dealers BM reports.
Analyse BM reports and provide comments.
Produce Monthly and Quarterly Network Performance reports and commentaries.
Prepare Ad-hoc reports when required.
Package & Remuneration
R 30, – R 35,
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Title: Sales Operations Manager
Company: Flink Recruit Pretoria
Location: Pretoria, South Africa
Category: Sales (Business Development), Management (Business Development)
