Overview
Sales Lead Jobs in Johannesburg at Vodafone
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Role Purpose/Business Unit:
To oversee and manage the sales teams and collaborates with internal and external stakeholders with the objective to defend and grow the base, through ensuring account planning and opportunity management translate to sales, implementation and delivery of service that are geared towards the achievement of sales targets, customer experience and commercial objectives of the portfolio i.e. meeting annual targets on sales, revenue, profitability margins etc
Your responsibilities will include:
Sales Management
Manage, monitor and review sales targets (responsible for the overall sales number)
Contribute to sales targets setting for the respective sales team in line with overall sales target.
Operationalise the sales plan so as to meet the sales targets.
Provide account data to the manager for developing a sales plan and monitoring its implementation
Leadership of virtual account teams to meet targets for profitability and revenue.
Lead development of contact strategies and account development plans (ADP) for each of the allocated accounts within the portfolio
Lead development of a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated accounts to ensure sales prospects are closed
Ensure operational Service delivery of all service touchpoints through the management and mentorship of the sales team.
Identify potential new opportunities through analysis of business intelligence reports
Understand customer patterns and market behaviour to define data-driven forecasting strategies to increase profitability through improved targeted sales strategies
Provide leadership, guidance and motivation to the sales team
Direct lead generation initiatives to support new business acquisition via the sales team.
Represent Vodacom at client negotiations
Provide input to the Product teams for pricing and product development
Drive market leadership on Customer NPS through understanding the value of profitable customers and delivering outstanding service
Stakeholder Management
Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.
Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework.
Reporting
Prepare monthly/ Weekly Run Rate and Demand Management
Perform Sales Analysis by product
Annual Sales Strategy & Budget Planning
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Forecast and track key account metrics
Prepare reports on account status, give recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic Account Plan / Joint Account Planning)
Delivering through People:
Oversee the activities of the team to ensure effective delivery of business outcomes.
Supports and enables the team to succeed by encourage frequent knowledge sharing between team members amongst other enablement initiatives.
Create fit for future organization capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified skills gaps, are addressed through training.
Develop a high performing team by embedding formal performance management process, informal coaching through continuous 1:1 performance discussion
Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives.
When required, initiate disciplinary processes for team members calling on support from HR when required
Resolve grievances raised by team members and escalate only if required
Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.
The ideal candidate for this role will have:
B Degree/Equivalent
A Post Graduate Degree advantageous
A minimum of 7+ years’ Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
Portfolio management
Ability to increase NPS results and reduce administrative expense
Ability to build relationships
3+ years management experience
Technical Competencies
Strategic mind set and out of box thinking
Experience in solution selling within enterprise customers
Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
Robust understanding of account P&L
Experience working in multinational matrix organisation
Successful track record of managing multi- industry sales teams and demonstrate profitable revenue growth
Strategic Thinking: Effectively delivers against assigned strategy, exceeding expectations. Translates strategy into clear areas of focus and priorities for
Understanding of the SA telecommunication landscape
Understanding of Companies customer requirements
Understanding of technical concepts and the ability to communicate it as viable appealing market offerings
Understanding of SA business landscape
Understanding of the Value Chain Analysis with regards to various customer businesses.
Behavioural Competencies
Customer Focus: Prioritizing customer needs and delivering excellent service
Accountability: seeks feedback and identifies opportunities for improvement or innovation
Collaboration: Actively fosters collaboration, seeks input and effectively partners
Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.
We make an impact by offering:
Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 16 May 2025.
The base location for this role is Vodacom Midrand Campus.
The company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.
Title: Sales Lead
Company: Vodafone
Location: Johannesburg
