Overview
Sales Development Representative (SDR) Jobs in Cape Town, Western Cape at Growth Troops
Full Job Description
Sales Development Representative (SDR)
Location: Remote (U.S. Time Zones | EST–PST)
Employment Type: Full-Time
About the Role
We’re seeking a motivated Sales Development Representative (SDR) to be the first line of contact for inbound leads. This role is focused on qualifying interest, creating strong first impressions, and accelerating prospects through the top of the funnel. As the bridge between marketing and sales, you’ll engage prospects with clarity and confidence, uncover their needs, and set them up for success with our Account Executive team.
This is an ideal opportunity for someone who combines great communication skills with a structured, results-driven approach to inbound outreach.
Responsibilities
Lead Engagement & Qualification
Respond promptly and professionally to inbound inquiries via email, phone, and chat
Qualify leads using the BANT framework (Budget, Authority, Need, Timeline)
Maintain a high standard of customer experience across all interactions
Sales Enablement
Educate prospects on our offerings and align solutions to their needs
Handle objections with empathy and clarity
Route qualified leads or schedule meetings and demos for Account Executives
CRM & Reporting
Log all activity in the CRM (e.g., HubSpot, Salesforce) with precision and consistency
Ensure accurate pipeline visibility and maintain up-to-date lead records
Performance & Collaboration
Hit key KPIs related to conversion rate, response time, and volume
Partner closely with Sales Managers and AEs for handoff and pipeline coordination
Share feedback on common questions, objections, and messaging trends
Process Optimization
Leverage tools and automation to streamline daily tasks and boost productivity
Stay up to date on product changes and market developments
Minimum Qualifications
2+ years in inbound sales, lead qualification, or customer support
Proven success working in fast-paced, high-volume sales environments
Strong communication skills—both verbal and written
CRM proficiency (e.g., Salesforce, HubSpot) and familiarity with sales tech tools
Ability to work independently in a remote setup
Availability to work standard business hours across U.S. time zones (EST–PST)
Preferred Qualifications
Experience in SaaS, B2B, or consultative sales environments
Familiarity with lead scoring models or automation platforms
Comfortable using call tracking and engagement tools
Make an impact from the first touchpoint. Help us turn interest into opportunity—apply now.
Title: Sales Development Representative (SDR)
Company: Growth Troops
Location: Cape Town, Western Cape
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