Overview
Sales/Customer Service Assistant Jobs in Polokwane, Limpopo at Morevans Ltd
Job Title: Sales & Customer Service Representative (House Removals)
Company: Morevans Ltd
Location: Polokwane, Limpopo
Job Type: Full-time, Permanent (8–10 hours daily)
Salary: Base Salary + Annual Performance Bonus
About Morevans Ltd
Morevans Ltd is an innovative platform streamlining the house removals and logistics industry in the UK. Through our website (https://morevans.com) and dedicated driver network app, we connect customers with reliable removal partners. We are expanding our team in South Africa to deliver world-class service to our growing UK customer base.
Role Overview
We are seeking a dynamic, university-educated Sales and Customer Service Representative to join us full-time in our office. In this role, your primary mission is to convert warm web leads into confirmed moving bookings using our digital calculator. You will also manage customer inquiries and coordinate daily operations with our partner drivers in the UK.
Accent Requirement: This role deals exclusively with UK clients. A flawless, high-quality English accent (neutral or British equivalent) is strictly mandatory. Comprehensive face-to-face training will be provided to the successful candidate directly in our office.
Key Responsibilities
- Sales & Lead Conversion: Contact warm web leads generated from our platform, answer their questions, and secure their booking.
- Pricing & Quotes: Guide customers through our digital calculator to provide accurate, transparent house removal prices.
- Customer Support: Handle incoming phone, chat, and email inquiries regarding vehicle sizes, moving schedules, and bookings.
- Driver Coordination: Support our UK network of partner drivers via our app, assisting them with booking details, routes, and schedules.
- Daily Operations: Work 8 to 10 hours daily from our office location to ensure seamless service coverage for our UK market.
Requirements & Qualifications
- Education: A completed University Degree (any discipline) is mandatory.
- Language: Elite, fluent English speaking skills with a neutral or British-equivalent accent.
- Security & Compliance: Must provide a valid Police Clearance Certificate (or DBS check) to ensure the strict protection of customer data and proprietary software.
- Experience: Experience in call centres, telesales, or logistics support is highly beneficial.
- UK Geography: Prior knowledge of UK towns and postcodes is a plus but not required (full training provided).
- Availability: Able to work a full-time office schedule of 8–10 hours per day.
- Commute: Reliable transport to and from our South African office.
What We Offer
- Competitive, reliable monthly base salary.
- Generous annual performance bonus based on sales volume and service metrics.
- Complete face-to-face training program.
- A professional, fully equipped office environment.
- Growth opportunities within an international tech-logistics company.
Pay: R5 090,03 – R10 754,56 per month
Work Location: In person
Title: Sales/Customer Service Assistant
Company: Morevans Ltd
Location: Polokwane, Limpopo
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