Overview
Sales Coordinator Jobs in Bantry Bay, South Africa at Phoenix Recruitment
Location: Bantry Bay
Large Hotel
in the
Bantry Bay
area is looking for a
Sales Coordinator.
The candidate’s
primarily duties
will include
support
to the
sales and marketing department
, managing
client interactions
throughout the
booking
process, answering
inquiries
about the hotel’s facilities and rates,
sending proposals
and ensuring smooth
execution of events
, all while aiming to
optimize revenue
and
bookings
, maintaining
organized sales records
, communicating effectively with
potential clients
, and
collaborating
with the sales manager to research competition.
Duties:
Client communication:
Respond to inquiries from potential clients regarding room types, availability, pricing, packages, and event options.
Proposal generation:
Create customized proposals outlining details of the client’s desired event, including pricing and room blocks.
Sales tracking:
Maintain accurate records of sales leads, bookings, and follow-ups in the hotel’s property management system.
Contract management:
Assist in drafting and finalizing contracts with clients, ensuring all terms are clearly defined.
Event coordination:
Collaborate with other departments to coordinate logistics for events, including catering, room setups, and audiovisual needs.
Customer relationship management:
Build and maintain relationships with clients, including follow-up calls to ensure satisfaction and encourage repeat business.
Market research:
Stay informed about competitor pricing and offerings to maintain a competitive edge.
Sales reporting:
Generate regular sales reports analysing booking trends, revenue performance, and key metrics.
Administrative tasks:
Manage sales-related paperwork, update client information, and handle data entry.
Requirements:
Grade 12
A formal qualification
Experience in an administrative role in a large hospitality operation / hotel
Excellent communication skills:
Ability to clearly articulate information to clients both verbally and in writing
Strong organizational skills:
Efficiently manage multiple sales leads, bookings, and deadlines
Customer service focus:
Prioritize
client satisfaction
throughout the booking process
Sales acumen:
Understand
sales techniques
and strategies to close deals effectively
Proficiency in sales software:
Familiarity with hotel property management systems and CRM platforms
Attention to detail:
Ensure accuracy in all sales documents and
communication
Title: Sales Coordinator
Company: Phoenix Recruitment
Location: Bantry Bay, South Africa
Category: Sales (Sales Administrator, Sales Development Rep/SDR, Business Development)
