Overview
Sales Consultant BAE Jobs in Cape Town, South Africa at Boomerang BPO
Overview
A Sales Consultant is responsible for converting inbound enquiries into paying customers by understanding customer needs, recommending suitable services, and matching customers with the most appropriate solutions. The role involves building strong customer relationships through a consultative sales approach, achieving sales and conversion targets, managing customer interactions within a CRM system, handling enquiries and escalations professionally, and delivering an exceptional customer experience while supporting the organisation’s commitment to providing high-quality, customer-focused service.
Responsibilities
- Convert inbound enquiries into paying customers by understanding customer needs, recommending suitable services, and matching customers with the most appropriate solutions.
- Build strong customer relationships through a consultative sales approach and achieve sales and conversion targets.
- Manage customer interactions within a CRM system, handle enquiries and escalations professionally, and deliver an exceptional customer experience.
Qualifications
- Grade 12 (Matric) or equivalent qualification.
- Minimum of 2 years sales experience, preferably in a consultative or customer-focused sales environment.
- Proven track record of achieving and exceeding sales targets and KPIs.
- Excellent verbal and written English communication skills.
- Strong telephone etiquette with the ability to build rapport and trust.
- Excellent listening, negotiation, and objection-handling skills.
- High level of empathy and emotional intelligence.
- Strong organisational, time management, and problem-solving skills.
- Computer literate with experience using CRM systems and Microsoft Office.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Positive, self-motivated, and customer-centric approach with a strong attention to detail.
- Healthcare sector experience is highly advantageous.
Benefits
- Competitive salary
- Performance-based incentives
- Comprehensive training and ongoing development
- Career growth and progression opportunities
- Supportive and collaborative work environment
- Opportunity to make a meaningful social impact by improving the lives of customers
- Exposure to innovative technology and CRM systems
- Employee recognition and performance rewards
- Work with a purpose-driven organisation committed to exceptional customer service
- Opportunity to develop consultative sales and customer relationship management skills
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Title: Sales Consultant BAE
Company: Boomerang BPO
Location: Cape Town, South Africa
Category: