Overview
Sales & Client Services Administrator Jobs in Boksburg at Global Water Solutions
Sales & Client Services Administrator
Location: South Africa (Office-based)
Department: Sales
Reports to: Regional Director – Africa
Company: Global Water Solutions
About Global Water Solutions (GWS):
Global Water Solutions is a leading manufacturer of pressure tanks and water enhancement products, dedicated to providing clean, safe, and accessible water worldwide. With a global footprint and commitment to innovation, we foster a dynamic and inclusive work culture that empowers employees to grow their skills and contribute meaningfully to our mission.
We are seeking an energetic, detail-oriented, and self-motivated Sales & Client Services Administrator with minimum of 2 years of experience (non-negotiable) and fluency in both English and Afrikaans to join our South Africa team. This role is key to maintaining strong client relationships and providing day-to-day support to our field Sales Representatives. You’ll be on the front lines of communication—both assisting clients and acting as a vital link between them and our sales team.
If you thrive in a fast-paced environment, have exceptional communication (Verbal and Written) skills, and want to build a long-term career in sales, we’d love to hear from you.
Your Responsibilities:
As a Sales & Client Services Administrator, your primary duties will include:
Make 30–50 calls daily to clients to discuss needs, address issues, and provide support.
Conduct proactive telesales calls to stay in touch with our existing client base and promote GWS products and identify sales opportunities.
Act as a support resource for Sales Representatives by relaying client needs and inquiries.
Maintain accurate records of client conversations, outcomes, and required follow-ups.
Ensure high-quality communication—both verbal and written—with zero tolerance for spelling and grammatical errors.
Meet daily targets for call volume and turnover.
Provide weekly reporting and feedback to the Regional Director on client interactions.
Follow up phone discussions with clear, professional emails, always CC’ing the relevant Sales Representative.
Learn and stay updated on GWS products, services, and internal processes to provide confident and accurate support.
Your Profile:
We are looking for someone who is:
Fluent in English and Afrikaans (non-negotiable).
Minimum 2 years of relevant experience (non-negotiable).
Passionate about customer service and relationship-building.
An excellent communicator with an eloquent, engaging phone manner.
A high level of attention to detail.
Can multitask and handle various tasks and conversations on different topics with an array of clients at one time.
Capable of working independently, using initiative, and managing their workload without constant supervision.
Not a script-reader—able to build real connections with clients over the phone.
Energetic, eager to learn, and willing to grow within a sales-focused environment.
Highly organized with top-tier administrative and follow-up skills.
Comfortable using CRM tools and digital platforms for call logging and reporting.
What We Offer:
An internationally recognized brand with a global footprint
A supportive and collaborative team environment
Opportunities for personal and professional development
A chance to contribute to meaningful work improving water access worldwide
Your Recruitment Experience:
Our HR team will review your application and respond within two weeks.
Shortlisted candidates will be invited to an initial phone or video interview.
If successful, you will be asked to complete a mock exercise, including the initial telephone call and email communication, simulating the initial call and a follow-up e-mail to a client summarizing the discussion on the call and outlining the next steps. This will help us assess your tone, spelling, grammar, and written communication skills.
Final candidates will meet with the Regional Director – Africa.
Reference checks will be conducted prior to making an offer.
How to Apply:
Visit our website and apply via the Careers section through the BambooHR platform.
Please ensure you submit the following:
Cover Letter explaining why you’re a great fit for the role
Updated CV
Earliest possible start date
Salary expectations
Global Water Solutions – Where Water Gets Better
Website: www.globalwatersolutions.com
LinkedIn: Global Water Solutions LinkedIn
Title: Sales & Client Services Administrator
Company: Global Water Solutions
Location: Boksburg
