Overview
Sales Call Centre Agents – Cellular Jobs in Randburg at Blue Label Telecoms
Job Purpose
The role of a sales agent is a critical one for a company’s sales and for the growth of its business by promoting the company’s goods and services to potential customers. In fulfilling their role, sales agents use business directories and leads from current clients to identify potential customers.
Key Responsibilities
Sales
Selling products and services using solid arguments to prospective customers
Maintaining positive business relationships to ensure future sales
Establish, develop and maintain positive business and customer relationships
Achieve sales targets and outcomes within schedule time frame
Able to work comfortably in a fast-paced environment
Network with potential customers
Educate customers on each type of sale and make recommendations based
on their need
Target Driven
Quality Assurance
Quality check information captured on systems with that given by Customer
Aims to deliver the highest standards of customer service and maintaining these standards by
continuous evaluation of agents and resolution processes
Competencies
Technical
MS Office skills
Knowledge and understanding of the following legislations: POPI Act
Knowledge and understanding of the Company Systems: CH
Behavioural
Honesty and Integrity
Accountability
Stress tolerance
Business acumen
Strong business sense and ability to reach sales targets
Communication skills (both written and
verbal)
Target driven
Product Knowledge
Disciplined
Problem Solving
Organisational skills
Multi-tasking
Team player
Delivering results and meeting Customer expectations Following instructions and procedures Coping with pressure and setbacks
Education
Grade 12: Essential
Experience
1- 2 years Cellular Sales Experience
Knowledge of C3D – Advantegous
Other requirements
Proficiency in English
Clear Criminal Record
Title: Sales Call Centre Agents – Cellular
Company: Blue Label Telecoms
Location: Randburg
