Overview
Sales Assistant Jobs in Cape Town, South Africa at Belmond
As a Sales Assistant at Mount Nelson, A Belmond Hotel, you enhance the guest experience by providing immersive, therapeutic, and ambient service that elevates relaxation and tranquillity to a new level. In this role, you will provide the highest quality services and products to guests. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.
Primary Responsibilities Include:
Identify customer needs and provide tailored solutions to ensure satisfaction
Utilize knowledge of products and services to offer the best possible recommendations
Actively monitor and analyse sales performance against targets
Implement strategies to meet or exceed sales goals
Stay informed about the diverse range of products offered
Keep up to date with industry trends and customer requirements
Proactively seek out new sales opportunities
Engage with potential customers to expand the customer base
Deal with complaints from customers to maintain the store’s reputation
Assist in maintaining inventory levels to ensure the store is well-stocked
Ensure the store is organized and ready to provide a positive shopping experience at all times.
Greet customers warmly, assist with their needs, and provide product information to enhance their shopping experience
Handle customer transactions accurately and efficiently using the point-of-sale (POS) system, including processing payments, returns, and exchanges
Requirements
What You Bring:
Proven experience in retail or other customer-focused environment
Knowledge of retail management best practices
Outstanding communication and interpersonal skills
Excellent organising and leadership skills
Commercial awareness
Experience with Silverware POS or similar is advantageous
Banking skills
Effective time management.
Benefits
What We Offer:
At Mount Nelson, we pride ourselves on fostering a culture built on kindness,
active listening
, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
Competitive basic salary and benefits
Loyalty and recognition rewards programs
Employee Assistance & Wellness programs
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you’ll have the opportunity to
learn and grow
alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
IT Services and IT Consulting
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Title: Sales Assistant
Company: Belmond
Location: Cape Town, South Africa
Category: Sales (Retail Sales), Retail (Retail Sales, Customer Service Rep)
