Overview
Sales Assistant Jobs in Sandton, South Africa at Galxboy
Position: Sales Assistant )
MAIN
PURPOSE
OF THE JOB
To provide high-class customer service and to increase the company’s growth and revenue through sales maximization.
KEY AREAS OF RESPONSIBILITY
Customer Service
Greet customers as they enter the store, assist them in finding products, and provide product information and recommendations.
Actively and consistently implement upselling and cross-selling techniques to increase UPT, ATV, Conversion and Turnover.
Understand and promote all payment methods including PAYFLEX, PJN, Happy Pay.
Represent the brand, adhering to uniform policy and grooming standards, presentable and professional on the sales floor.
Visual Merchandising
Maintain a thorough understanding of products and placement, including materials, care instructions and pricing to effectively assist customers.
Steam, tag, price, hang, fold, replenish product and optimize space.
Understand and follow VM guidelines and practices to maintain a positive shopping experience for all customers.
Stock Control
Monitor stock levels on the sales floor and assist with replenishing walls and tables.
Maintain stockroom organization and cleanliness ensuring products are placed in the correct categories and easily accessible to expedite the sales process.
Actively inform managers on stock levels, sell outs, best sellers and any other stock requirements.
Receive and unbox product timeously when delivered, actively replenish on a daily, weekly and when required.
Daily Operations and Housekeeping
Consistently follow and adhere to time and attendance requirements and procedures, clock in and out, report late coming and adhere to roster.
Process customer transactions accurately and efficiently using the POS system, cash handling, variance schedule updated, credit/debit card and payment methods.
Ensure the cleanliness and tidiness of the store, including organizing merchandise, sweeping floors, cleaning displays and surfaces and maintenance of general housekeeping.
SKILLS AND PERSONAL ATTRIBUTES
Grade 12.
Computer literacy.
Higher education (Advantageous).
1 – 2 years work experience preferably in a retail environment.
Knowledge of retail practices.
Demonstrated ability to perform customer service duties.
Leadership skills.
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Title: Sales Assistant
Company: Galxboy
Location: Sandton, South Africa
Category: Retail (Retail Sales, Retail Associate/ Customer Service, Customer Service Rep)
