Overview
Sales and Customer Service Call Center Opportunity – Agent (Bae) Jobs in Cape Town, Western Cape, South Africa at Boomerang BPO
Title: Sales and Customer Service Call Center Opportunity – Agent (Bae)
Company: Boomerang BPO
Location: Cape Town, Western Cape, South Africa
Job Description
As a sales specialist, you will be responsible for using your compelling and persuasive attitude to build strong relationships with our customers. Your ability to think on your feet and negotiate effectively will be crucial in retaining our valued clients. You will have the opportunity to remind customers why our product is the best and why they initially fell in love with us.
Requirements
Grade 12 or equivalent.
Tertiary qualification related to position (advantageous)
Minimum 6 months experience in similar role
Proficiency in English (Read, Write, Speak)
Computer Literate
Preferably reside in the Southern Suburbs
Experience sharing knowledge across a team to improve knowledge and performance of peers
Confident working with new technologies and systems
A track record of identifying improvements, proposing solutions and executing change
Able to learn new concepts quickly, taking ownership of personal development and training
Key Responsibilities Include, But Is Not Limited To
Have the power of persuasion.
Must be energetic, self-managed and target driven.
Must demonstrate willingness to go the extra mile and deliver / exceed expectations.
Ensuring company policies and processes are adhered to and followed.
Build effective relationships with the peers and Team Leader to enhance team performance.
Characteristics
Problem solver
Ability to negotiate
Vibrant and enthusiastic
Willing to learn
Team player
Active listener
Ability to work in a high-pressure environment
Analytical thinker
Intrinsically motivated and target-driven
Live the company values
Benefits
Competitive salary.
Opportunities for career growth and advancement.
A dynamic, supportive work environment with a focus on professional development.
Join a company committed to delivering excellence and driving results in customer service on a global scale.
