Overview
Sales Administrator Jobs in Midrand, Gauteng, South Africa at Ubunye Uniforms Pty (Ltd)
Title: Sales Administrator
Company: Ubunye Uniforms Pty (Ltd)
Location: Midrand, Gauteng, South Africa
About Us
Ubunye Uniforms (Pty) Ltd is a proudly South African company committed to delivering high-quality uniform solutions across corporate, security, cleaning, commercial, workwear, and personal protective equipment (PPE) sectors.
Headquartered in KwaZulu-Natal, we focus on building strong customer partnerships while supporting local communities. We are driven by ethical practices, sustainability, and waste reduction, and we actively invest in the growth and development of our people.
By joining Ubunye Uniforms, you become part of a business dedicated to empowering communities and creating a sustainable future.
Role Overview
This role supports the national sales team and ensures smooth, efficient departmental operations.
The successful candidate will handle administrative tasks, maintain accurate sales records, and facilitate communication between sales, procurement, management, and customers. The role also serves as the first point of contact for incoming calls and visitors, maintaining a professional and welcoming company image.
Key Responsibilities
1. Sales Administration
- Coordinate with the sales team to track leads, follow up on customer inquiries, and prepare quotations or proposals
- Assist in compiling monthly sales forecasts for the National Sales Manager
- Manage and maintain the new business pipeline and activity register
- Maintain and update customer databases, sales reports, and related documentation
- Assist with preparation of sales presentations and client meeting materials
- Handle routine client correspondence (emails, calls, information requests)
- Coordinate travel arrangements and meeting schedules for the sales team
- Assist in organizing sales events, promotions, and trade shows
- Support margin analysis per customer
- Assist in determining customer stock level requirements by analysing:
- Monthly stock levels
- Sales usage over the previous 6 months
- Providing recommendations based on this analysis
- Ensure all sales communications and documents are properly stored on the CRM system
- Support the annual price increase process and ensure updated price lists are submitted for Sage upload
- Manage the rollout of large customer orders in coordination with procurement, ensuring realistic and met delivery timelines
2. Communication & Coordination
- Act as the communication link between:
- Sales team and Customer Service Agents (CSA)
- Sales team and Procurement
- Sales team and Finance (credit notes and outstanding debt)
3. Switchboard Operations
- Professionally manage incoming calls and direct them appropriately
- Take and forward messages when required
- Maintain and update internal extension lists
- Build strong telephonic relationships with customers
- Handle queries, concerns, and general enquiries efficiently
- Ensure high levels of customer satisfaction at all times
- Maintain a polite and professional tone
- Ensure switchboard availability during office hours
- Liaise with IT to resolve any switchboard issues
4. Reception Management
- Act as a professional first point of contact for all visitors
- Welcome and direct visitors appropriately
- Notify staff of visitor arrivals
- Ensure visitors are comfortable while waiting
- Arrange refreshments when required
- Maintain a clean and professional reception area
- Ensure constant coverage of the reception desk (arranging relief when necessary)
Qualifications & Experience
- Diploma in Sales or a relevant qualification
- Minimum of 3 years’ experience in a sales administration role
Skills & Competencies
- Friendly and approachable
- High level of integrity and confidentiality
- Strong attention to detail with high-quality output
- Excellent organizational skills and ability to complete tasks fully
- Self-motivated with the ability to work independently
- Assertive and confident
- Strong problem-solving ability
- Excellent communication skills