Overview
Sales & Account Manager (Remote South Africa) Jobs in Cape Town at HireHawk
Job Title: Sales & Account Manager
Location: Remote
Industry: Executive Search / Recruitment Services
Employment Type: Full-Time
About Us:
We’re a fast-growing headhunting agency that partners with companies across the U.S. to connect them with exceptional talent. Our mission is to deliver top-tier recruitment solutions through strategic search, proactive client management, and unwavering dedication to quality service.
We’re now looking for a driven Sales & Account Manager to help grow our client base and ensure outstanding client satisfaction. This role is ideal for someone with strong sales instincts, relationship-building experience, and a deep understanding of the U.S. market.
What You’ll Do:
Sales & Lead Generation:
Act as the first point of contact for new business leads
Conduct outbound prospecting via cold calls, emails, and LinkedIn outreach
Qualify prospects and schedule introductory calls or demos with decision-makers
Build and maintain a pipeline of U.S.-based clients across industries
Collaborate with leadership to refine and execute outreach strategies
Account Management & Client Service:
Serve as the main point of contact for assigned client accounts
Ensure client satisfaction through timely updates, follow-ups, and service improvements
Understand client hiring needs and work closely with recruitment teams to ensure alignment
Manage contracts, renewals, and performance check-ins
Address and resolve any service issues quickly and professionally
Internal Collaboration:
Provide client feedback to the recruiting team for ongoing improvements
Participate in weekly team meetings and performance reviews
Help develop pitch decks, proposals, and reports as needed
Requirements:
3+ years in a sales, client success, or account management role—preferably in recruiting, staffing, or a service-based industry
Proven experience working with U.S.-based clients
Excellent communication and interpersonal skills
Comfortable with cold calling and lead generation
Strong organizational skills and attention to detail
Ability to manage multiple accounts and prioritize workload
Tech-savvy; familiar with CRMs, spreadsheets, and virtual communication tools
Self-starter with a proactive mindset and strong work ethic
Able to work independently and align with U.S. time zones
Nice to Have
Previous experience in a headhunting, recruiting, or staffing agency
Understanding of hiring workflows, job briefs, and recruitment metrics
Experience using tools like Zoho and LinkedIn Sales Navigator.
Title: Sales & Account Manager (Remote South Africa)
Company: HireHawk
Location: Cape Town