Overview
Risk Event Administrator Jobs in Johannesburg, South Africa at Nedbank
REQ: 138679
Closing Date: 16 April 2025
Job Family
Risk, Audit and Compliance
Manage Self:
Operational
Job Purpose
To register risk events; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Group Risk Management Policies.
Job Responsibilities
Contribute to a culture of transformation by participating in Nedbank culture-building initiatives, business strategy, and CSI.
Accurately interpret and analyze incoming Fraud cases, ensuring all requirements are met before allocations.
Analyses of cases and refunding in accordance with the Association Rules.
Prioritizing important/urgent matters without compromising quality.
Ensure data integrity of cases received.
Manage and prevent potential operational losses by adhering to processes and procedures.
Identify and recommend opportunities to enhance processes, systems, and policies, and support the implementation of new processes, policies, methodologies, and systems.
Comply with risk standards, quality requirements, and policies.
Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication, providing feedback to management and stakeholders.
Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Financial Crime, Forensics, and Security (GFCFS).
Meet and exceed internal and external client needs by promptly responding to queries and actioning requests within the Service Level Agreement (SLA).
Understand and embrace the Nedbank vision and demonstrate the values through interaction with the team and stakeholders.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by completing all learning activities, practicing experience, and obtaining/maintaining certifications within specified time frames.
Maintain knowledge management and improve team success by sharing knowledge with the team.
Essential Qualifications – NQF Level
Matric / Grade 12 / National Senior Certificate
Preferred Qualification
Matric / Grade 12 / National Senior Certificate/ Money Laundering relating qualification and/or Process Management
Minimum Experience Level
2-3 years’ experience in banking and/or operational back-office environment in a financial institution
Type of Exposure
Time management
Exposure to Fraud reporting and investigations (account blocking, case registrations, card blocking, investment blocking, classifications, scenarios)
Managing customer expectations and client experience
Managing stakeholder expectations
Interacting with diverse people
Working in a fast-paced environment, methodical and with preciseness
Providing feedback to management by preparing event synopsis as and when required
Technical/ Professional Knowledge
Administrative procedures and systems
Banking procedures
Business terms and definitions
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and banking systems knowledge
Managing Work
Proactive mindset
Time management
Quality Orientation
Problem solving
Analytical skills
Independent Thinker
Ethical Judgement
Disclaimer
Preference will be given to candidates from the underrepresented groups
#J-18808-Ljbffr
Title: Risk Event Administrator
Company: Nedbank
Location: Johannesburg, South Africa
Category: Finance & Banking (Risk Manager/Analyst, Regulatory Compliance Specialist)
