Overview
Returns Logistics Coordinator Jobs in Pinelands, South Africa at Red Ember Recruitment (PTY) Ltd
Location: Pinelands
Our client, a dynamic and fast-growing company based in Pinelands, Cape Town, is seeking a detail-oriented and proactive Returns Logistics Coordinator to join their team.
Your responsibilities would entail the following:
Dealing with customers who are bringing back a faulty item
Confirming proof of purchase and whether the item is still in warranty
Getting the unit tested to ensure that the item is not faulty
Swapping the client out in store, or sending their faulty unit away to the supplier
Log a return with the supplier
Keep the client updated on the progress of the faulty item; this involves calling suppliers to check up on the status of the item.
Processing credit notes once the supplier credits our account.
Looks after the Open Box Location
Sign & receive stock from the Couriers
Stock Movements for Retail
Capture all stock into Hansa Change Prices on items when necessary
Ensure that mini stock takes are done on CPU, iPad & iPhone weekly
Ensure that Monthly stock takes are done
Requirements
Effective people relationship-building skills
Good verbal and written communication skills
Good numeracy skills – able to count and perform simple calculations (e.g., add, subtract, multiply, and divide) accurately and efficiently.
Able to work on multiple tasks simultaneously
Good Telephonic skills
Computer literate – Hansa
Good time management and organisation skills
Self-starter with a strong positive attitude, confident and enthusiastic
Dedicated and passionate about Service and Technology
Always possesses a strong professional attitude and personal presentation
Good attention to detail and follow-up
Works both independently and as part of a collaborative team.
Ability to work calmly under pressure
Title: Returns Logistics Coordinator
Company: Red Ember Recruitment (PTY) Ltd
Location: Pinelands, South Africa
Category: Retail (Stocking, Office Administrator/ Coordinator)
