Overview
Retail Store Manager Jobs in Pretoria, South Africa at Headhunters
Description
Our client, a well-established organisation operating within the manufacturing industry, is seeking to employ an experienced Retail Store Manager to join their team based in Pretoria.
5 years’ experience in Retail Sales and/or Marketing of which up to 3 years should be at supervisory / managerial level, secures!
Requirements:
- Matric / Grade 12 (Minimum)
- Diploma in Business Administration / Sales / Marketing
- 5 years’ experience in Retail Sales and/or Marketing of which up to 3 years should be at supervisory / managerial level
- Computer Literacy (MS Office Suite; other relevant discipline-specific software programs)
- Communication skills (both verbal and written)
Responsibilities:
Retail Store Operations
- Manage and oversee the day-to-day operations of the retail store
- Contribute to strategic planning and operational reviews to achieve business objectives
- Ensure merchandise availability through effective inventory management
- Monitor sales performance and implement initiatives to drive revenue growth
- Develop and implement pricing and promotional strategies
- Analyse market trends and customer buying behaviour
- Maintain store presentation, merchandising standards, and operational efficiency
- Ensure store security measures are maintained and company assets protected
- Schedule, allocate, and monitor employee activities to ensure operational effectiveness
Compliance, Risk and Safety
- Ensure compliance with company policies, procedures, and operational controls
- Identify, monitor, and report operational risks
- Maintain compliance with relevant legislation and regulatory requirements
- Ensure adherence to Health, Safety, and Environmental standards
- Promote and maintain a safe working environment for employees and customers
Customer Service and Stakeholder Management
- Build and maintain strong relationships with customers and stakeholders
- Deliver exceptional customer service and customer satisfaction
- Handle customer concerns and resolve issues effectively
- Represent the organisation in meetings and stakeholder engagements
- Promote a customer-centric culture throughout the store
Staff Leadership and Development
- Lead, motivate, and manage store employees
- Conduct performance reviews and employee development discussions
- Identify training and development opportunities
- Manage employee relations matters professionally and fairly
- Foster a high-performance and collaborative team environment
Financial and Budget Management
- Assist with budget planning and financial forecasting
- Monitor expenditure and ensure adherence to budget requirements
- Analyse store performance and profitability metrics
- Identify opportunities for cost reduction and operational efficiencies
- Ensure responsible management of company resources
Only shortlisted candidates will be contacted. If you do not receive feedback within two weeks of applying, please consider your application unsuccessful.
Title: Retail Store Manager
Company: Headhunters
Location: Pretoria, South Africa
Category: