Overview
Retail Store Leader (Paarl) Jobs in Cape Town, Western Cape at Wellness Warehouse
AREAS OF RESPONSIBILITY:
Customer Experience
Be professional
Manage customer interactions, complaints and requests
Optimise selling space and drive replenishment to ensure stock availability
Conduct floor walks to ensure housekeeping disciplines are adhered to
Store Profitability
Sales – meet or exceed targets
GP – reduce wastage & improve stock accuracy within benchmarks
NP – reduce controllable expenses in line with budgets
Interpret Income Statement information and formulate and implement action plans
Identify challenges, trends and opportunities to drive continuous improvement
Store Disciplines & Productivity
Ensuring that monthly store audit benchmarks are achieved and improved upon
Risk Management
Effective stock control and stock management
Effective cash handling procedures and controls
Lead, develop and retain team members
Performance development culture and team effectiveness
Leading, developing and coaching the team
Basic IR
JOB SPECIFICATIONS:
Grade 12
Business/Admin qualification – a retail management diploma or degree would be advantageous
Minimum 5 years retail experience – sales, merchandising and admin experience (including 2-3 years managerial experience)
A genuine interest in health and wellness – brand ambassadors
Fully computer literate
Strong written and verbal communication skills
Ability and willingness to work weekends and extended retail hours
Proficiency in stock management, cost control and cost management
Own transport essential
Competency Assessment Achieved
OFFER:
Remuneration based on a ‘cost to company’ model and performance incentives.
All permanent team members are required to join the company’s provident fund and risk benefit.
Medical aid options are available.
Birthday leave
Team member discounts on in-store and online purchases
Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)
Title: Retail Store Leader (Paarl)
Company: Wellness Warehouse
Location: Cape Town, Western Cape
Category:
