Overview
Retail Store Leader/Featherbrooke Jobs in Johannesburg, South Africa at Wellness Warehouse
Position: Retail Store Leader (Featherbrooke)
AREAS OF RESPONSIBILITY:
Customer Experience
• Be professional
• Manage customer interactions, complaints and requests
• Optimise selling space and drive replenishment to ensure stock availability
• Conduct floor walks to ensure housekeeping disciplines are adhered to
Store Profitability
• Sales – meet or exceed targets
• GP – reduce wastage & improve stock accuracy within benchmarks
• NP – reduce controllable expenses in line with budgets
• Interpret Income Statement information and formulate and implement action plans
• Identify challenges, trends and opportunities to drive continuous improvement
Store Disciplines & Productivity
• Ensuring that monthly store audit benchmarks are achieved and improved upon
Risk Management
• Effective stock control and stock management
• Effective cash handling procedures and controls
Lead, develop and retain team members
• Performance development culture and team effectiveness
• Leading, developing and coaching the team
• Basic IR
JOB SPECIFICATIONS:
• Grade 12
• Business/Admin qualification – a retail management diploma or degree would be advantageous
• Minimum 5 years retail experience – sales, merchandising and admin experience (including 2-3 years managerial experience)
• A genuine interest in health and wellness – brand ambassadors
• Fully computer literate
• Strong written and verbal communication skills
• Ability and willingness to work weekends and extended retail hours
• Proficiency in stock management, cost control and cost management
• Own transport essential
• Competency Assessment Achieved
OFFER:
• Remuneration based on a ‘cost to company’ model and performance incentives.
• All permanent team members are required to join the company’s provident fund and risk benefit.
• Medical aid options are available.
• Birthday leave
Team member discounts on in-store and online purchases
Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)
Title: Retail Store Leader/Featherbrooke
Company: Wellness Warehouse
Location: Johannesburg, South Africa
Category: Retail (Retail & Store Manager), Management (Retail & Store Manager)
