Overview
Retail Manager Cape Town Jobs in Century City at ACDC Dynamics South Africa
ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and dynamic Retail Manager.
Purpose of the Role
The Retail Manager plans and directs the day-to-day operations of the Branch. Develops strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.
Ensure customer needs are met, complaints are resolved, and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.
Key performance areas:
Manage retail staff, among which includes people working on the floor, and the cashiers
Meet financial goals by analysing variances, initiating corrective actions, formulating pricing policies and scheduling expenditures
Make sure pricing is correct
Work on store displays
Attend trade shows in order to identify new services and products
Recruit, Coach, counsel, discipline, and train employees
Evaluate self-on-the-job performance, as well as other staff
Identify market trends that appeal to customers
Ensure products are clean and ready to be displayed
Approve contracts with store vendors
Maintain inventory and ensure items are in stock
Ensure promotions are accurate and in tune with company’s standards
Utilize computers to record sales figures, for data analysis and forward planning
Make sure that health and safety measures are met
Maintain health and safety measures and store’s cleanliness
Organize and distribute staff schedules
Preside over staff meetings
Help, drive, motivate, and encourage retail sales staff to achieve sales targets
Handle customer complaints, issues and questions
Minimum 5 years managing a retail store, preference will be given to candidates with electrical knowledge and experience and experience in a similar work environment.
Qualification in Business Administration, Retail Management or similar will be advantageous
Experience in Accpacc or similar computer packages will be advantageous
Key Skills and Competencies
Strong leadership and management style, plan lead and control
Good Financial acumen
Excellent organisational skills
Experience in arranging customer days
Knowledge and experience with in-store promotions
Willing to work on Saturdays/Public holidays
Title: Retail Manager Cape Town
Company: ACDC Dynamics South Africa
Location: Century City
