Overview
Restaurant Supervisor Jobs in Franschhoekvallei, South Africa at Phoenix Recruitment
Location: Franschhoekvallei
Restaurant
at a luxury
Wine Estate
close to
Franschhoek
is looking for an experienced
Restaurant Supervisor.
The
Restaurant Supervisor
is responsible for overseeing the
daily operations
of the restaurant, ensuring the
highest standards of service
, and assisting the Restaurant Manager in all aspects of the department. This role requires a keen
eye for detail, excellent communication skills
and the ability to
lead a team
effectively.
Staff transport available from
Franschhoek, Paarl
and
Stellenbosch
Duties:
Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed.
Manage table allocations efficiently, ensuring
guest satisfaction
and equitable distribution between restaurant stations.
Ensure all guest orders are taken per SOPs, promoting menu items and responding positively to non-menu requests.
Coordinate with the Restaurant Manager/Group Operations Manager to ensure the wine list and menus are up to date.
Lead pre- and post-service briefings.
Assist in the induction, training, and development of staff according to The Leeu Collection standards.
Assist with projects, objectives, and administrative duties.
Attend necessary meetings and training courses.
Ensure shifts are adequately staffed, facilitating shift scheduling when necessary.
Assist in end-of-month stock counts, ensuring accurate stock records.
Report and rectify all potential and real hazards immediately.
Be fully conversant with departmental fire and emergency procedures.
Apply hotel regulations and laws to ensure the safety of guests and employees.
Requirements:
Matric Certificate
Wine certificate would be advantageous
Previous experience in a supervisory role within a fine dining or Hotel restaurant or hospitality environment.
Excellent knowledge of food and beverage service standards.
Proficiency in using restaurant
POS systems
.
Management skills
Training and Coaching skills
Attention to detail
Problem solving
abilities
Time Management
Ability to work under pressure
Sales and financial acumen
Title: Restaurant Supervisor
Company: Phoenix Recruitment
Location: Franschhoekvallei, South Africa
Category: Restaurant/Food Service (Restaurant Manager, Server/Wait Staff, Food & Beverage, Catering)