Overview
Resort Reception – The Kingdom Resort Jobs in North-West, South Africa at The Beekman Group
Title: Resort Reception – The Kingdom Resort
Company: The Beekman Group
Location: North-West, South Africa
Pilanesberg – North West – South Africa
Key Performance Areas: Ensuring that guests receive the best possible reception and assistance both on arrival, during their stay & upon departure. Ensuring that all Front Office procedures are followed & systems maintained and managed in accordance with set standards policies & procedures. Duties range from telephone, office administration, reservations, guest related queries, stock/asset control, data capturing and handling of money. Assisting guests with queries and complaints, ensuring that same are resolved to their full satisfaction. Facilitating excellent communication with guests, other departments as well as colleagues. General problem-solving tasks.
Position Requirements
Matric
2 years’ experience in a similar position
Computer literacy skills including Excel & Word
Working experience of Property Management systems
Excellent guest relation skills and the ability to resolve complaints & problems
Own transport
Valid code B driver’s license will be an advantage
No accommodation
Person Requirements
Ability to work under pressure
Good interpersonal & communication skills
Patience
Prepared to work on weekends, public holidays, late evenings and call outs
Only short-listed candidates will be contacted.
South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at The Kingdom Resort in Pilanesberg, Northwest. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.
Ref # 13/04
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