Overview
Reservations Agent Jobs in Pietermaritzburg, South Africa at Abroad Work
Reservations Agent apply here now vacancy in Pietermaritzburg South Africa
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
What will I be doing?
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
Convert, quickly, inquiries into contracted business
Respond, positively, to sales inquiries to develop future sales leads
Identify sales leads, as appropriate
Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation
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Title: Reservations Agent
Company: Abroad Work
Location: Pietermaritzburg, South Africa
Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual), Sales (Bilingual)
