Overview
Res Admin Support Consultant Jobs in Port Shepstone, KwaZulu-Natal, South Africa at The Beekman Group
Title: Res Admin Support Consultant
Company: The Beekman Group
Location: Port Shepstone, KwaZulu-Natal, South Africa
Port Shepstone – KwaZulu Natal – South Africa
Key Performance Areas
We require an individual that will be responsible for resolving members and reservations queries. Complex written and telephonic queries must be handled, with minimal supervision. Various administrative and general office duties will be performed.
A service orientated approach must be adopted when assisting members, in compliance with agreed service delivery standards.
This position requires a standby shift for a 7-day period on rotation, where consultants work till 10pm daily to service check in queries from resorts.
Key Competencies & Personal Attributes
- Matric
- Previous reservations and client liaison experience is essential.
- Experience with online booking platforms is beneficial.
- Excellent verbal and written communication skills
- Ability to deal with members in a professional and courteous manner.
- Above average computer literacy
- Ability to work under pressure.
- Ability to work independently, and as part of a team.
- Analytical
- Competitive
- Performance driven
- Excellent interpersonal skills
- The successful candidate will be required to do after hour shift work.
Only short-listed candidates will be contacted.
South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Head Office in Port Shepstone. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.
Ref # 19/08
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