Overview

Rental Agent Jobs in Cape Town at Harley-Davidson, South Africa

JOB SUMMARY

We are seeking a passionate and customer-focused Rental Sales Agent to join our team at a top-tier motorcycle rental company specializing in high-end bikes. The ideal candidate will be the face of our brand—delivering outstanding service, managing bookings, and ensuring our clients experience the thrill of the ride with ease, confidence and excitement.

Key Responsibilities:

Greet customers in a professional and engaging manner, providing exceptional service from inquiry to return.
Understand customer needs and recommend suitable motorcycles from our premium fleet.
Manage reservations, walk-ins, phone calls and online bookings using our rental management system.
Prepare rental agreements and ensure all legal and safety documentation is completed.
Perform basic pre-rental checks and vehicle handovers, educating customers on key features and safety instructions.
Upsell waivers, accessories and additional services
Handle payments, deposits, and provide clear breakdowns of rental charges.
Monitor fleet availability and condition, reporting issues to the operations or maintenance team.
Ensure the showroom and rental area remain clean, organized, and aligned with the premium brand image.
Assist with occasional deliveries, pickups, or customer follow-ups as needed.

Requirements:

Proven experience in sales, customer service or a similar role—preferably in automotive, motorcycle or luxury rentals.
Strong knowledge and passion for motorcycles, especially premium brands (e.g. Harley-Davidson.
Valid motorcycle license and a clean driving record (mandatory).
Excellent communication, interpersonal and problem-solving skills.
Flexibility to work weekends, holidays and peak seasons.

Job Type: Full-time

Work Location: In person

Application Deadline: 2025/04/15

Title: Rental Agent

Company: Harley-Davidson, South Africa

Location: Cape Town

 

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