Overview
Remote Telemarketing Executive – Mortgage Magic™ Jobs in Cape Town, South Africa at Jobspaddy
Responsibilities
• Handle inbound and outbound customer calls in a professional and courteous manner
• Provide information about our products and services to potential and existing customers
• Upsell and cross-sell our services to customers to generate sales leads
• Meet or exceed sales targets on a consistent basis
• Document customer interactions and record details of inquiries, complaints, or comments
• Identify and escalate priority issues to the appropriate person or department
• Follow up with users/learners to ensure their issues have been resolved to their satisfaction
• Perform other duties as assigned by management
Qualifications
You should have excellent efficiency in English in all spectrum
Strong Communication and Interpersonal skills are essential
Previous sales or customer service experience is preferred but not required
Excellent phone etiquette and active listening skills will be an asset
Strong organizational, problem-solving, and analytical skills.
Ability to work well under pressure and handle challenging situations with a calm and constructive approach.
Ability to effectively manage time and multi-task to accomplish objectives
Self-motivated, proactive, and collaborative approach to work is necessary
Experience with CRM software and phone systems is an added advantage
We follow a Bring-your-own-device (BOYD) policy, so in order to qualify for this job, you need to have your own standard hardware setup that’s required for the job.
The minimum specifications we require are:
Windows 10 or macOS Big Sur
Intel i5 or AMD A8 processor
8GB of memory
100GB+ free hard drive space
And a very good headphone with microphone
What we’re offering
Competitive salary
Initial training
Permanent job after a successful probational period
Title: Remote Telemarketing Executive – Mortgage Magic™
Company: Jobspaddy
Location: Cape Town, South Africa
Category: Sales (Sales Representative)
