Overview
Remote Engagement Specialist Jobs in South Africa at Cherry Assistant
Title: Remote Engagement Specialist
Company: Cherry Assistant
Location: South Africa
We are hiring a Candidate Engagement Specialist for a fast-growing U.S.-based company operating in the workforce engagement space. This is a full-time remote role designed for someone who is highly articulate, confident on camera, and experienced in structured, high-quality candidate and client-facing conversations.
This role is ideal for individuals from backgrounds such as customer success, sales, talent acquisition, support, training, hospitality, communications, or other service-driven environments where professionalism, clarity, and presence are key. You will lead structured live conversations and ensure every interaction reflects a consistent, high-quality candidate experience.
Key Responsibilities
- Conduct structured live conversations with individuals via video and/or phone
- Guide interactions using predefined frameworks while maintaining natural flow and rapport
- Ensure every conversation is handled with professionalism, clarity, and consistency
- Ask structured questions to understand background, experience, and alignment
- Capture detailed and accurate notes in internal systems (ATS or CRM)
- Represent the company as a professional, client-facing brand representative
- Maintain composure and engagement across back-to-back scheduled interactions
- Ensure a smooth and positive experience for every participant
Required Qualifications
- 2-4+ years in client-facing or people-facing roles (talent acquisition, customer success, sales, online teaching, hospitality, communications, or similar)
- Strong verbal communication skills with a clear, professional tone
- Strong interpersonal intelligence and ability to build rapport quickly
- Comfortable speaking on camera and engaging in structured conversations
- Strong active listening and ability to follow conversational frameworks
- High attention to detail and accuracy in documentation
- Ability to work in a structured, time-sensitive environment
- Based in South Africa and available for US business hours (Mon–Fri)
Preferred Qualifications
- Experience in talent acquisition, training, onboarding, or customer experience roles
- Exposure to CRM or structured workflow tools
Required Skills & Tools
- Phone / VoIP calling systems
- Zoom (or similar video conferencing tools)
- CRM platforms for logging, tracking, and updating live conversations
- Email and calendar tools (e.g. Gmail, Outlook, Calendly) for managing scheduling, follow-ups, and coordination where required
- Fast, accurate typing skills for real-time note-taking during or immediately after live conversations
Schedule & Pay
- Full-time position; US business hours (8am–5pm EST/CST/PST depending on assignment)
- Fully remote role for a U.S.-based company
- Pay ranges from R15,000 – R18,000 per month
Includes
- Weekly performance incentives (up to +50% additional earnings)
- Stable income and consistent hours
- Annual review and progression opportunities
System Requirements
- 20 Mbps+ internet speed
- 2.4 GHz processor or higher
- 8 GB RAM or higher
- Windows 10+ or macOS 10.10+
- HD webcam (720p minimum)
- Noise-cancelling headset
Benefits
- Fully remote, stable full-time role
- US-based operational exposure
- No commute and full location flexibility
- Consistent client interaction and structured workflows
- Long-term engagement and career development potential
- Supportive and structured working environment
If you are someone who thrives in structured conversations, enjoys engaging with people professionally, and takes pride in delivering clear, high-quality communication experiences, we’d love to hear from you.