Overview
Relief Manager: Geochem Operations Jobs in Sandton, South Africa at SGS
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
PRIMARY RESPONSIBILITIES
The Relief Manager has the overall responsibility for planning of samples through the processes and clientcommunicationof the laboratory.Continuous improvementand optimize the utilization of the laboratory’s throughput according to client’s requirements. Ensure that the overall production for the Geochem facility under his/her control are achieved.
SPECIFIC RESPONSIBILITIES
Plan and prioritize a production schedule for the jobs/projects in accordance with lab capability and client requirements.
Implement and control the production schedule according to set KPI’s.
Review and adjust the schedule where needed.
Where possible, do forecasting and planning for upcoming projects or changes in scope for existing projects.
Communicate these findings to thesenior managementteam.
Ensure efficientcollaborationand coordination between relevant departments including procurement, human resources, and management.
In conjunction with Section Manager and/or Laboratory Manager:
Formulate changes, improve workflow and maximum utilization of resources in the departments.
Monitor effective utilization and supervision of human resources within the department/s, including training, recruitment, and discipline.
Assist with decision making about equipment use, maintenance, modification, and procurement to ensure production targets can be met.
Directcommunicationwith clients daily on:
Status updates on new and existing projects.
Re-negotiating timelines or schedules as necessary.
Prepare and maintain production reports.
Monitor and review the performance of staff and organize necessary interventions for improvement on production targets.
Ensure implementation and adherence to health and safety procedures.
Adhere to all quality and safety requirements of the SGS management system.
Perform any other reasonable tasks as assigned by direct line manager.
Actively participate in the Laboratory improvement initiative. (WCSe)
Manage customer complaints and claims through a systematic approach and ensure that resolution is achieved within the required timelines.
Accountable with Health & safety procedures and protocols and ensure that these are adopted, implemented in the department, and communicated effectively to all laboratory employees.
Accountable for all financial controls and driving the facility to achieve financial targets.
SPECIFIC AUTHORITIES
Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when non-conformity is identified.
Qualifications
Education
Minimum BSc Degree in Chemistry or National Diploma in Analytical Chemistry or at least 10 years’ experience in an Analytical Lab – at least 5 years at management level.
Qualification in B…
Title: Relief Manager: Geochem Operations
Company: SGS
Location: Sandton, South Africa
Category: Management
