Overview
Relationship Manager/Marine Jobs in Johannesburg, South Africa at Sanlam Limited
Position: Â Relationship Manager (Marine)
A position has become available within Santam Marine for aRelationship Manager
, and it will be based in theJohannesburgarea.
JOB DESCRIPTION
The candidate will understand premium and profit objectives through brokers bybuilding relationshipsthat will ensure growth and retention through creative and attentive marketing, underwriting and risk management strategies.
KEY ACCOUNTABILITIES
Manage allocated portfolio growth, retention, profitability and any other business relevant factors and agree growth plan.
Work within a cluster and indirectly lead a team comprising of Service Consultants and Underwriters to deliver a service to the allocated portfolio of brokers.
Reporting on performance against agreed targets.
Identify and develop sales opportunities.
Ensure a consistent and detailed understanding of thesales targets, goals, performance levels, products, business rules and conditions.
Ensure a consistent detailed understanding amongst brokers of their growth targets, goals, performance levels and available products.
Establishing strategies to further grow the portfolio and contribute ideas,leadershipandinnovation.
Utilise technology to manage data and the performance of the portfolio under management.
Prospecting for new brokers as well as business development opportunities.
Engaging with Underwriting, Claims and Finance teams.
Ensure alignment of quality standards.
Ensure alignment of business processes.
Ensure brokers operate within agreed mandates.
Comply with corporate governance policies, procedures and standards.
Serve as the primary contact point for broker staff to build and maximise the broker relationship.
Effectively drive and deliver on business model to ensure performance targets are achieved in line with strategy.
Ensure continuous strategic and business alignment between brokers and business.
Display a deeper understanding of and ability to market effectively all Marine products.
Identify and drive opportunities to improve and enhance product and service offerings.
Keep abreast of market conditions and trends and relevant industry regulations.
Prepares and maintains a market analysis, including competitor information in order to provide input on distribution, product, price andpromotionstrategies.
Effective participation in any relevant industry related functions and forums and participate in continuingeducationand otherlearning opportunities.
Ensuring credibility with brokers by maintaining detailed knowledge of current market conditions and competitors’ products.
Resolve customer and broker complaints and queries.
Collaborate and work with support units to deliver required service levels.
Co-ordinates and delivers new and on-going training on products, processes and systems.
Work within a Portfolio cluster and provide technicalleadershipand direction for the underwriting (technical, pricing, structure, complex processing) on all matters as they relate to ownership of your assigned portfolio.
Participate in retention strategy.
QUALIFICATIONS AND EXPERIENCE
FAIS accreditation required.
RE 5.
Minimum 10 years’ Marine Insurance experience.
Commercial Lines, particular to Marine Insurance.
Experience in being on the road, dealing with and visiting brokers.
A thorough understanding of all marine insurance products.
Leadershipexperience is essential.
SKILLS & KNOWLEDGE
Ability to understand client base related requirements a…
Title: Relationship Manager/Marine
Company: Sanlam Limited
Location: Johannesburg, South Africa
Category: Insurance, Management
