Overview
Relationship Manager/Heavy Haulage Jobs in Johannesburg, South Africa at Sanlam Limited
Position: Â Relationship Manager (Heavy Haulage)
A position has become available within Santam Heavy Haulage for aRelationship Managerand will be based in theJohannesburgarea.
JOB DESCRIPTION
The candidate will understand premium and profit objectives through brokers bybuilding relationshipsthat will ensure growth and retention through creative and attentive marketing, underwriting, and risk management strategies.
KEY ACCOUNTABILITIES
Ensure a consistent and detailed understanding of thesales targets, goals, performance levels, products, business rules, and conditions.
Ensure a consistent detailed understanding amongst brokers of their growth targets, goals, performance levels, available products, and any compliance requirements.
Establish strategies to further grow the portfolio and contribute ideas,leadership, andinnovation.
Utilise technology to manage data and the performance of the portfolio under management.
Prospect for new brokers as well as business development opportunities.
Engage with Underwriting, Claims, and Finance teams.
Ensure alignment of quality standards.
Ensure alignment of business processes.
Ensure brokers operate within agreed mandates.
Comply with corporate governance policies, procedures, and standards.
Serve as the primary contact point for broker staff to build and maximise the broker relationship.
Effectively drive and deliver on the business model to ensure performance targets are achieved in line with strategy.
Ensure continuous strategic and business alignment between brokers and business.
Display a deeper understanding of and ability to market effectively all Santam Heavy Haulage products.
Identify and drive opportunities to improve and enhance product and service offerings.
Keep abreast of market conditions and trends and relevant industry regulations.
Prepare and maintain a market analysis, including competitor information to provide input on distribution, product, price, andpromotionstrategies.
Participate effectively in any relevant industry-related functions and forums and engage in continuingeducationand otherlearning opportunities.
Ensure credibility with brokers by maintaining detailed knowledge of current market conditions and competitors’ products.
Resolve customer and broker complaints and queries.
Collaborate and work with support units to deliver required service levels.
Co-ordinate and deliver new and ongoing training on products, processes, and systems.
Work within a Portfolio cluster and provide technicalleadershipand direction for the underwriting (technical, pricing, structure, complex processing) on all matters as they relate to ownership of your assigned portfolio.
Participate in retention strategy.
QUALIFICATIONS AND EXPERIENCE
FAIS accreditation required.
RE 5.
NQF 7 insurance or risk management qualification preferred.
Minimum 5 years’ Commercial Insurance experience; HCV Insurance sales and underwriting experience will be advantageous.
Experience in being on the road, dealing with, and visiting brokers.
A thorough understanding of all Heavy Haulage/HCV insurance products.
Leadershipexperience is essential.
SKILLS & KNOWLEDGE
Ability to understand client base-related requirements and to conceptualize and develop relative support.
Good understanding of the value chain in order to implement cost savings and maximise profitability.
Working knowledge of financial management – accounting – information systems and marketing.
Strong …
Title: Relationship Manager/Heavy Haulage
Company: Sanlam Limited
Location: Johannesburg, South Africa
Category: Insurance, Management
