Overview
Regulatory Reporting Accountant Jobs in Johannesburg, South Africa at Ovations Technologies
Position: Regulatory Reporting Accountant – Contract
Company Description: Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst.
The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transactions to ensure accurate and consistent information is provided to customers.
The Quality Specialist’s key focus is to evaluate transactions to ensure all required processes and guidelines are followed to deliver the highest levels of customer experience and employee engagement while driving KPI performance at or above all critical goals.
Job Description:
Responsibilities:
Complete all assigned transaction evaluations and attend all internal and external calibration sessions as assigned.
Oversee and manage performance and service quality to guarantee customer satisfaction.
Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
Relay important information in the form of timely and accurate reports.
Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.
Qualifications:
Our most successful candidates will have:
Six months experience in process transformation.
Ability to work in MS Office.
Ability to work in a fast-paced environment.
Pro-active ability in developing trust and professional rapport with employees and team members; work as a team-player.
Strong analytical skills; able to interpret data, identify trends, and make suggestions for improvements.
Strong verbal and written communication skills; able to communicate in a clear, constructive, and professional manner.
Additional Information: All your information will be kept confidential according to EEO guidelines.
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Title: Regulatory Reporting Accountant
Company: Ovations Technologies
Location: Johannesburg, South Africa
Category: Quality Assurance – QA/QC (Quality Control / Manager, QA Specialist / Manager, Quality Technician/ Inspector)
